SwissBorg App Review: User Experience and Support Challenges
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  • Who is this report for?
    • Cryptocurrency Investors
    • Financial Analysts
    • Customer Service Managers
    • Product Managers
    • Blockchain Developers
SwissBorg App Review: User Experience and Support Challenges

Unlock SwissBorg App Insights: User Feedback Analysis Report

SwissBorg offers a well-designed and intuitive app for cryptocurrency trading, praised for its user-friendly interface and seamless execution. However, the customer service has received significant criticism, particularly regarding slow response times and unhelpful chatbot support. Users have reported issues accessing their funds and difficulties with KYC processes. While many appreciate the app's features and transparent pricing, concerns about the company's licensing and operational base outside Switzerland have emerged. Prospective users are advised to weigh the app's functionality against potential challenges in customer support and account management.

Source: App Store Reviews of SwissBorg - Bitcoin & Krypto

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Customer Feedback Analysis of SwissBorg - Bitcoin & Krypto

Insightful SwissBorg App customer feedback analysis. Uncover user experience, support challenges, and improve strategies.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Top!!

    Sehr schönes front end design, einfach zu nutzen und übersichtliches yield Angebot

    Sentiment
    • Positive
    Content
    • Ease of Use
    Oct 06, 2024
  • Tolle App

    Tolle App zum investieren. Sehr vertraulich!

    Sentiment
    • Positive
    Content
    • User Experience
    Jul 16, 2024
  • Excellent

    App simple et intuitive ainsi qu’une super assistance . Merci 👍 Salutations Fabio

    Sentiment
    • Positive
    Content
    • Ease of Use
    Jun 04, 2024
  • Easy-to use app for your bitcoin journey

    Smart engine ensures best price execution. 🇨🇭quality 👌

    Sentiment
    • Positive
    Content
    • Platform Reliability
    Jun 03, 2024
  • Love it

    Hands down the best app to buy cryptocurrencies for people living in Switzerland.

    Sentiment
    • Positive
    Content
    • User Experience
    May 23, 2024
  • Swissborg

    Super appli pour acheter et vendre et surtout très sécurisée.

    Sentiment
    • Positive
    Content
    • User Experience
    May 19, 2024
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Sentiment Analysis (limited preview)
47 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SwissBorg - Bitcoin & Krypto based on online reviews collected from App Store. The analysis helps Cryptocurrency Investors, Financial Analysts, Customer Service Managers, Product Managers, Blockchain Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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