Monobank App: A Mixed Bag of Reviews
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    • Banking Executives
    • Product Managers
    • Customer Experience Specialists
    • Mobile App Developers
    • Marketing Professionals
Monobank App: A Mixed Bag of Reviews

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Monobank app receives mixed reviews with some users praising its new design, convenience, and functionality, while others complain about issues with notifications, payment glitches, and poor customer support. Users also express concerns about the app's permissions, account blocking, and the need for passwordless login. Despite these criticisms, some users find the app to be fast, intuitive, and useful.

Source: Google Play Reviews of Privat24 - Apps on Google Play

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Customer Feedback Analysis of Privat24 - Apps on Google Play

Uncover insights from Monobank app reviews, covering design, functionality, and user experience. A must-read for banking professionals.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Додайте можливість робити будь які збори грошей у вигляді "банки" образно, по посиланню, як це є у одного банку але я не збираюсь переходити на інший, бо приватбанк серьйозніший банк ніж той.

    Sentiment
    • Positive
    Content
    • Money Transfers
    Oct 28, 2023

  • Після оновлення не можу платити за громадський транспорт з карти іншого банку.

    Sentiment
    • Positive
    Content
    • Money Transfers
    Oct 25, 2023

  • Після останнього патчу не можу увійти в свій кабінет, до цього декілька років без проблем входив. Authorization rejected весь час

    Sentiment
    • Negative
    Content
    • App Design
    Oct 25, 2023

  • Після попередньої обнови з'явилися проблеми з оплатою проїзду картою іншого банку - білет не відображається ніде! Зараз взагалі неможливо оплатити проїзд сторонньою картою, бо додаток її чомусь не бачить після скану qr коду.

    Sentiment
    • Negative
    Content
    • Money Transfers
    Oct 14, 2023

  • It's a fantastic. Easy and intuitive. Fast and useful.

    Sentiment
    • Positive
    Content
    • App Design
    Oct 13, 2023

  • Not working PIN cone. Showing only one wrong digit. Xiaomi 13lite.

    Sentiment
    • None
    Content
    • App Design
    Oct 10, 2023
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0 Net Promoter
Score
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Privat24 - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Banking Executives, Product Managers, Customer Experience Specialists, Mobile App Developers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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