Mixed User Feedback for Garanti BBVA Mobile App
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Mixed User Feedback for Garanti BBVA Mobile App

Garanti BBVA Mobile receives mixed reviews from users, with some praising the app's speed and customer service while others express frustration over issues with permissions and functionality. Users appreciate the convenience of the app for various banking tasks but highlight the need for improvements in features like transaction tracking and card management. Overall, the app is considered user-friendly but may benefit from more comprehensive updates and better customer support.

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  • Mobile App Developers
  • Product Managers
  • Customer Experience Strategists
  • Banking Executives
  • Market Analysts

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Custom Date - May 28, 2024
Featured Content
  • kredi

    23 nisanın yüzü suyu hürmetine kredi verin lütfen yalvarıyorum

    Sentiment
    • None
    Content
    • Credit Card Request
    Apr 22, 2024
  • Memnuniyet

    Müşterisine önem veren kaliteli mobil uygulaması kolay gönderimi hızlı limitleri mükemmel bir bankadan daha fazlası

    Sentiment
    • Positive
    Content
    • Satisfaction with Service
    Apr 22, 2024
  • Maaş müşterisi Ücret kesintisi

    Maaş müşterisiyim ama transfer ücreti veriyorum

    Sentiment
    • Negative
    Content
    • Fee Complaints
    Apr 22, 2024
  • Son güncellemeden sonra Qr ile para çekip yatıramıyorum tüm izinler verildiği halde izin istiyor

    Son güncellemeden sonra Qr ile para çekip yatıramıyorum sürekli izin istiyor oysa tüm izinler verildi

    Sentiment
    • Negative
    Content
    • Transaction Difficulties
    Apr 22, 2024
  • Çok iyibi banka

    Sizi çok seviyorum herkesede tavsiye ediyorum

    Sentiment
    • Positive
    Content
    • Satisfaction with Service
    Apr 19, 2024
  • Garanti

    Birde kredi kartı verseniz 2 yıldır müracaat ediyorum

    Sentiment
    • Positive
    Content
    • Credit Card Request
    Apr 19, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Garanti BBVA Mobile based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Experience Strategists, Banking Executives, Market Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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