n11.com Review
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n11.com Review

n11.com is a great online shopping app with fast delivery and good packaging. However, there are some issues with language options and the user interface. The app needs to improve its English language support and make the interface more user-friendly. Overall, it is a reliable platform for purchasing products and groceries.

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  • E-commerce Managers
  • Product Managers
  • Customer Experience Specialists
  • Market Researchers
  • UX/UI Designers

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • It’s ok but !

    It would be much better application if it’s in English yes I know through Chrome app sometimes I have problem connecting andToo many bugs on this app 🤔

    Sentiment
    • Positive
    Content
    • App Interface
    Sep 25, 2022
  • تبسيط

    يحتاج تبسيط اكثر البرنامج/ ترانديول اسهل واوضح بالتسوق

    Sentiment
    • None
    Content
    • App Interface
    Feb 21, 2022
  • Great app but...

    n11.com is as great app to buy stuff and groceries online and mobile. I think it’s better than others, when you think that Amazon and Alibaba (as trendyol) are in the market; n11 is the local one and the most efficient. However many problems are sourced by the delivery company, especially Surat, consistently decreasing the costumer’s satisfaction. They need to bring to the app (and web) filtering the delivery company!

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Jan 25, 2021
  • Fossil gen 4

    Saat orjinal kutusunda ve sorunsuz geldi. Çok memnun kaldım.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 06, 2021
  • Teşekkürler

    Satıcı çok ilgili küçük hediye için de çok teşekkür ederiz oğlum çok sevindi yeni alışverişlerde görüşmek üzere

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 31, 2020
  • Hızlı kargo teşekkürler

    Hızlı kargo teşekkürler şekerler muhteşem

    Sentiment
    • Positive
    Content
    • Shipping Speed
    Sep 01, 2020
  • See All Reviews
Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎n11 - Online Shopping based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Managers, Customer Experience Specialists, Market Researchers, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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