Mixed User Feedback for H&M App
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Mixed User Feedback for H&M App

Users have mixed opinions about the 'H&M - modayı seviyoruz' app. While some praise its usefulness, quality, and diverse product range, others criticize issues with the payment system, stock updates, and overall functionality. Common complaints include difficulties in adding favorites, limited size availability, and technical glitches that disrupt the shopping experience. Customers highlight the need for better customer service and more reliable app performance. Despite positive comments on product variety and quality, negative feedback on pricing and application stability is prevalent.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Kredi kartı sistemleri bozuk 10 kere çekip istediklerinizi de alamıyorsunuz. Ödediğiniz paralar iade edilene kadar 1-2 hafta geçiyor. Bu uygulamadan alışveriş yapmayın

    Sentiment
    • Negative
    Content
    • Payment Problems
    Apr 16, 2024

  • Begendigim bir ürünü satın aldım 441 lira para kestiler hesabımdan ama ürünün siparişi görünmüyo nolucak bu şimdi ortada ne ürün var ne para gerekenlerin yapılmasını arz ediyorum ya hemen ürünü kargoya verin ya da paramı iade edin yoksa yasal işlem baslaticam

    Sentiment
    • Negative
    Content
    • Payment Problems
    Apr 13, 2024

  • Dediği gibi modayı seviyoruz başka bir şey değil

    Sentiment
    • Positive
    Content
    • Shopping Experience
    Apr 13, 2024

  • Kaç seferdir alışveriş yaparken sistem hatası verip başa atıyor sonra da sepetimdeki ürünleri çıkartıyor biraz daha User friendly olursa çok memnun olurum

    Sentiment
    • None
    Content
    • App Functionality Issues
    Apr 07, 2024

  • 1haftadir ne uygulamadan ne de internet uzerinden alışveriş yapamiyorum boylelikle uygulamayi da uyeligimi de iptal ettim.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 02, 2024

  • Yabancı lara da indirim yapsaydı iz iyi olrdu sürekli gelen

    Sentiment
    • None
    Content
    • Shopping Experience
    Mar 31, 2024
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Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for H&M - modayı seviyoruz based on online reviews collected from Google Play. The analysis helps Retail Managers, App Developers, Market Researchers, Product Designers, Customer Service Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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