Mixed Customer Reviews for BGASC.com: Pricing vs. Product Quality
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Mixed Customer Reviews for BGASC.com: Pricing vs. Product Quality

BGASC.com receives mixed reviews from customers regarding product quality, shipping speed, and customer service. While some customers praise the competitive pricing and fast service, others express dissatisfaction with receiving damaged or incorrect items. There are also concerns raised about communication issues and perceived rudeness from customer service representatives.

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Custom Date - May 28, 2024
Featured Content
  • If they was zero stars i would give…

    If they was zero stars i would give them that. they took my payment and its been abt 2 weeks they cant ship my order and i contacted their poor support they said they going to look into it. they holding my 10k as i drop this review presently

    Sentiment
    • Negative
    Content
    • Customer Service and Communication
    Jun 03, 2023
  • I ordered 1 oz Rand Gold Bar and…

    I ordered 1 oz Rand Gold Bar and Received an empty box.Signed for box unaware it had nothing in it.Told that’s to bad,their liability ends with signature.Perfect Crime

    Sentiment
    • Negative
    Content
    • Product Quality and Authenticity
    Feb 16, 2023
  • Nice looking gold 1/4 oz Maple Leaf

    Nice looking gold 1/4 oz Maple Leaf. The only reason I don’t buy as often from here as others is, you have to add $10 to the purchase for shipping and handling. Often have found coins for cheaper elsewhere. All others are $199 and above free. BGASC is over $5,000!

    Sentiment
    • Positive
    Content
    • Pricing and Value
    Nov 06, 2022
  • First-Time Customer Satisfaction

    Customer Service was pleasant and professional and ben I called with a question/concern. I look forward to future purchases.

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Oct 19, 2022
  • Awesome upgrade on your website…

    Awesome upgrade on your website BGASC!!!! Have more of a selection to choose from now and still easy to navigate through... Thumbs Up!!!

    Sentiment
    • Positive
    Content
    • Website Experience and User Interface
    Oct 19, 2022
  • Very happy with BGASC

    Very happy with BGASC. I’ve made multiple purchases the last few years. Easy to order and fast shipping. Great pricing. What are you waiting for.

    Sentiment
    • Positive
    Content
    • Pricing and Value
    Oct 18, 2022
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Sentiment Analysis (of 30 reviews)
45 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for BGASC.com  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Directors, E-commerce Strategists, Product Quality Analysts, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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