Mixed Customer Experiences with APMEX: Accuracy and Selection Praised, High Prices and Delivery Delays Criticized
  • 84 users bookmarked
  • Who is this report for?
    • Market Analysts
    • Investment Advisors
    • Product Managers
    • Customer Experience Specialists
    • E-commerce Strategists
Mixed Customer Experiences with APMEX: Accuracy and Selection Praised, High Prices and Delivery Delays Criticized

Insightful APMEX Customer Feedback Analysis Report

APMEX customers have mixed experiences. While some praise the company's accuracy, selection, and customer service, others criticize high prices, slow delivery, and perceived dishonesty. Complaints include issues with order fulfillment, fake coins, unhelpful customer service, and difficulties in selling back precious metals. Customers mention problems with refunds, inventory discrepancies, delays in processing orders, and communication issues. Despite positive aspects like competitive prices and quality products, negative reviews highlight concerns about trust, transparency, and overall customer satisfaction.

Source: Trustpilot Reviews of APMEX 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of APMEX 

Uncover insights from APMEX customer reviews: accuracy, selection, prices, delivery, and more in our analysis report.

Export
Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Great Service!…

    Every order I have placed has been delivered as and when it was promised! It has been a Wonderful Experience every time! Thank You! More to come for sure!

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Feb 12, 2024
  • I was sent wrong certified coins

    I was sent wrong certified coins. I called customer service and sent emails. I have been totally ignored.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Feb 10, 2024
  • I forgot to not use this company again

    I forgot to not use this company again, and after a second lousy transaction, I sure hope I never do again.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 26, 2024
  • I am very happy with my order

    I am very happy with my order, i had 0 issues with them. Pretty fast delivery as well.Would 100% recommend to friends

    Sentiment
    • Positive
    Content
    • Product Quality and Authenticity
    Jan 10, 2024
  • Commodities you can hold your hand

    I have been doing business with them since December 2013.i have never been surprised,they always go the extra mile for me.Quality has always been there.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Dec 05, 2023
  • Apmex is ripping off the public

    Apmex is the most expensive bullion dealer and pays less than spot when selling back to them ....just stay away from them for your own good...

    Sentiment
    • Negative
    Content
    • Pricing and Value
    Nov 29, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Bullion Exchanges Customer Insights Report
    Trustpilot Reviews 86
  2. Unlock Insights with Faraone Store Feedback Analysis
    Trustpilot Reviews 100
  3. Uncover Goldbelly Customer Insights & Improve Your Strategy
    Trustpilot Reviews 68
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for APMEX  based on online reviews collected from Trustpilot. The analysis helps Market Analysts, Investment Advisors, Product Managers, Customer Experience Specialists, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.