Efficient and Responsive Financial Service at Southeast Financial
  • 72 users bookmarked
  • Who is this report for?
    • Financial Analysts
    • Customer Experience Managers
    • Business Development Professionals
    • Marketing Strategists
    • Loan Officers
Efficient and Responsive Financial Service at Southeast Financial

Unlock Insights: Southeast Financial Customer Feedback Report

Southeast Financial is highly praised for its responsive and organized customer service throughout the loan process. Customers appreciate the quick responses, friendly staff, and easy communication via phone and computer. Loan officers are described as professional, courteous, and thorough. Many reviewers highlight specific team members like Amanda, Kailey, Corbin, and Caydence for their exceptional service and efficiency. Despite a few mentions of long processing times, the overall experience with Southeast Financial is deemed smooth, efficient, and professional.

Source: Trustpilot Reviews of Southeast Financial 

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Customer Feedback Analysis of Southeast Financial 

Discover insights from our Southeast Financial customer feedback analysis. Learn about service excellence & efficiency.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Kailey did a fabulous job in handling…

    Kailey did a fabulous job in handling the loan under the time restrains of knowing we were taking off for 5 weeks on a trip. And she got it done with 1 day to spare!!!

    Sentiment
    • Positive
    Content
    • Loan Officers Professionalism
    Apr 25, 2024
  • Amanda was awesome from start to finish…

    Amanda was awesome from start to finish what a great team to work with!!!!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 23, 2024
  • Quick response to all my questions

    Quick response to all my questions. Took care of me, and everyone was so very nice. I highly recommend southeastern financial company to anyone. It was very easy. Doing everything by phone

    Sentiment
    • Positive
    Content
    • Quick and Easy Process
    Apr 23, 2024
  • Easy deal! Thank you.

    Easy to work with. Fast closing and great communication.

    Sentiment
    • Positive
    Content
    • Ease of Working with the Team
    Apr 20, 2024
  • Easy process to complete the deal

    Easy process to complete the deal. Personnel were very informative and cordial.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Mar 28, 2024
  • 2022 Travel Trailer purchase

    Absolutely wonderful experience! The most smooth and efficient loan process we have ever completed!

    Sentiment
    • Positive
    Content
    • Smooth Process Experience
    Mar 27, 2024
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Sentiment Analysis (limited preview)
98 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Southeast Financial  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Business Development Professionals, Marketing Strategists, Loan Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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