Mixed User Feedback on Amazon India Shop, Pay, miniTV App
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Mixed User Feedback on Amazon India Shop, Pay, miniTV App

Unlock Insights on Amazon India App User Feedback

The reviews for the 'Amazon India Shop, Pay, miniTV' app present a mix of satisfaction and frustration among users. Many users praise the app for its ease of use and extensive product selection, calling it the best shopping app. However, several customers report significant issues, including problems with order deliveries, misleading notifications, and unsatisfactory customer service. Some users express disappointment after receiving incorrect items or experiencing order cancellations without proper communication. A few reviews recommend alternatives like Flipkart due to these recurring issues. Overall, while the app has its advantages, there are growing concerns regarding reliability and customer service effectiveness.

Source: Google Play Reviews of Amazon India Shop, Pay, miniTV

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Customer Feedback Analysis of Amazon India Shop, Pay, miniTV

Insightful analysis of Amazon India Shop, Pay, miniTV app user feedback covering performance, delivery, and service.

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Custom Date - Jun 22, 2025
Popular Phrases (limited preview)
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  • Amazon is scamming us.I had ordered buds from Amazon but Himalaya B12 tablets came in its place. I had also made a video and when I complained, he gave me a week's time and later he avoided me saying sorry . Amazon was a trusted app for me but since this happened I stopped using it. Use Flipkart guyz..

    Sentiment
    • Negative
    Content
    • Product Quality
    May 27, 2025

  • good application submit is very selection maja aata Hai isko chalane ke bad

    Sentiment
    • Positive
    Content
    • User Experience
    May 27, 2025

  • this app is good for Oder anything but here is very big problem I don't know other place its happen or not when ever i place order and there time to come my order there is surprising 🤬 amazon delivery never call and cancel ❌ the order by themselves and its happening every time whenever order seriously we Wait for 3 day after that what you get that you order is cancelled by delivery person so its better to order some other app because they deliver before time and delivery man never cancel order

    Sentiment
    • Negative
    Content
    • Delivery Issues
    May 27, 2025

  • product receive ni hota fir bhi online payment wale product ko received show karte or customer care bhi connect ni hota

    Sentiment
    • Negative
    Content
    • Customer Support
    May 27, 2025

  • Worst experience with brand like AMAZON. They gave one day delivery just for the show case of compitancy with other platforms. They do not communicate the delay happening until the customer reaches them. over the support, each agent gives wrong commitment about the ordered product with fake promises. I think the Amazon is failing to focus on customer centric support, and losing it's customers. Not going to recommended Amazon for shopping. Other side, Flipkart is better in delivering the service

    Sentiment
    • Negative
    Content
    • Customer Support
    May 27, 2025

  • The orders show delivered as soon as you the money without delivering the order and even the team does not take any action against such big problems... it's just money waste

    Sentiment
    • Negative
    Content
    • Delivery Issues
    May 27, 2025
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Sentiment Analysis (limited preview)
37 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Amazon India Shop, Pay, miniTV based on online reviews collected from Google Play. The analysis helps Market Researchers, Product Managers, E-commerce Consultants, Customer Experience Analysts, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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