Mixed User Feedback on Meesho: Affordable Shopping with Service Issues
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Mixed User Feedback on Meesho: Affordable Shopping with Service Issues

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The online reviews for the Meesho shopping app present a mixed perspective from users. Many customers describe their experiences as positive, highlighting the affordability and variety of products available, as well as commendable customer service. Users appreciate the seamless purchasing and return process, asserting that Meesho has enhanced their online shopping experience compared to competitors like Flipkart and Amazon. However, some reviews indicate issues with customer service, delivery problems, and difficulties with refunds, leading to frustration for certain users. Overall, while there are significant praises for Meesho's offerings and support, there are also notable concerns that the company needs to address to improve user satisfaction.

Source: Google Play Reviews of Meesho: Online Shopping App

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Customer Feedback Analysis of Meesho: Online Shopping App

Explore our comprehensive Meesho app feedback analysis, unveiling insights on service, quality, and user satisfaction.

Custom Date - Jul 09, 2025
Featured Content
  • Delivery boy is not giving the delivery and say coustomer is not there and incomplete order not coming to return orders when we'll complain in meesho app just give excuses and sorry it's already given so many complaint but no response that we just wasted our time and money both. it's 1 up still not got the refund but I just got the excuse for coustomer care but no refund

    Sentiment
    • Negative
    Content
    • Refund Issues
    Jul 01, 2025
  • maja nhi aaya

    Sentiment
    • Negative
    Content
    • Overall Satisfaction
    Jul 01, 2025
  • Cash on delivery is unavailable form filled bad customer services still my issue is not solved from 15 days over

    Sentiment
    • Negative
    Content
    • Customer Service
    Jul 01, 2025
  • bakwas app h koi install mat kro ek bhi order return karoge to id block kr dega

    Sentiment
    • Positive
    Content
    • Refund Issues
    Jul 01, 2025
  • good I get good products and good choice

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 01, 2025
  • Honestly before Meesho I was a prime customer in Flipkart n Amazon but since I came across Meesho every thing changed for me. Meesho provided all kinds of products at much lesser price without altering the quality compared to other apps. I am totally in love with Meesho. Whatever issue u have it gonna be solved totally be it refund or anything it is super fast . Thankyou Meesho 😍❤️🙏.

    Sentiment
    • Positive
    Content
    • User Experience
    Jul 01, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
74 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Meesho: Online Shopping App based on online reviews collected from Google Play. The analysis helps Market Researchers, Product Managers, E-commerce Strategists, Customer Experience Officers, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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