Mixed Reviews for MÁV App: Technical Issues and Usability Problems
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Mixed Reviews for MÁV App: Technical Issues and Usability Problems

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The MÁV app receives mixed reviews from users, with complaints ranging from technical issues such as bugs and payment system failures to usability problems like difficulty in purchasing tickets and navigating the app. Some users also criticize the app's visual design and lack of features like seat selection. However, there are positive reviews as well, mentioning improvements and future potential. Overall, the app seems to require further development and enhancements to provide a better user experience.

Source: Google Play Reviews of Vonatinfó - Apps on Google Play

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Customer Feedback Analysis of Vonatinfó - Apps on Google Play

Explore our detailed analysis of MÁV app user feedback. Insights on usability, functionality, and user experiences.

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Custom Date - Mar 15, 2025
Popular Phrases (limited preview)
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  • Átállíthatnák az időt végre, mert előbb kaptam egy kisebb szívrohamot, hogy rossz időre vettem a vonatjegyet.

    Sentiment
    • None
    Content
    • User Experience
    Nov 10, 2023

  • Nem tudta megnyitni valami bug miatt és elég idegesítő, hogy jegyet kell emiatt venni.

    Sentiment
    • None
    Content
    • Bug Reports
    Nov 07, 2023

  • Valami nagyon nem jó, bármilyen menetrendet szeretnék megnézni, nem hoz rá egyetlen induló járatot sem, sem busszal, sem vonattal, sem hévvel.

    Sentiment
    • Negative
    Content
    • User Experience
    Oct 31, 2023

  • A beteg fiamat elütötte egy vonat. Az a vonat, amivel 9 stoppal érkeztem volna Kenesére, Révfülöpről.

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 23, 2023

  • Okosjegy esetén az utazást 12 órával az utazás előtt lehet csak lemondani, nem lehet átrakni a jegyet...

    Sentiment
    • Negative
    Content
    • Ticket Purchase
    Oct 15, 2023

  • Nem tudok feltölteni képet az igazolványomról "töltsön le egy appot a kép készítéséhez" , a "galéria" opció pedig nem csinál egyáltalán semmit. Használhatatlan. ui/ux ronda.

    Sentiment
    • Negative
    Content
    • Photo Upload
    Oct 05, 2023
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Sentiment Analysis (limited preview)
-66 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Vonatinfó - Apps on Google Play based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, UX/UI Designers, Customer Service Managers, Data Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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