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User Backlash Against KakaoTalk's Recent Updates and Direction
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  • Who is this report for?
    • Product Managers
    • Marketing Strategists
    • User Experience Designers
    • App Developers
    • Social Media Analysts
User Backlash Against KakaoTalk's Recent Updates and Direction

Unlock Insights: KakaoTalk Customer Feedback Analysis

The recent updates to KakaoTalk have sparked significant dissatisfaction among users, with many expressing frustration over the app's shift towards features reminiscent of social media platforms like Instagram. Users have reported issues with slow message delivery and intrusive advertisements, leading to a perception that the app is prioritizing marketing over user experience. Critics argue that KakaoTalk has deviated from its core purpose as a messaging app, risking a decline in user engagement. Calls for a return to previous functionalities and the implementation of optional features highlight a strong desire for a more user-focused approach. Overall, the sentiment reflects a deep concern over the app's direction and potential loss of its unique identity in the messaging landscape.

Source: Google Play Reviews of KakaoTalk : Messenger

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Customer Feedback Analysis of KakaoTalk : Messenger

Discover key insights from customer feedback on KakaoTalk's updates with our in-depth analysis report.

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Custom Date - Dec 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • 최악의 개편

    Sentiment
    • Negative
    Content
    • Negative Updates
    Sep 29, 2025

  • sucks

    Sentiment
    • Negative
    Content
    • User Discontent
    Sep 29, 2025

  • 아주 불가사의한 일입니다

    Sentiment
    • Negative
    Content
    • User Discontent
    Sep 29, 2025

  • oh please...

    Sentiment
    • Negative
    Content
    • User Discontent
    Sep 29, 2025

  • scam

    Sentiment
    • Negative
    Content
    • User Discontent
    Sep 29, 2025

  • 멍청한것들.

    Sentiment
    • Negative
    Content
    • User Discontent
    Sep 29, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-94 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for KakaoTalk : Messenger based on online reviews collected from Google Play. The analysis helps Product Managers, Marketing Strategists, User Experience Designers, App Developers, Social Media Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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