WhatsApp Messenger Reviews: User Sentiments and Improvement Requests
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WhatsApp Messenger Reviews: User Sentiments and Improvement Requests

WhatsApp User Feedback Analysis: Insights for Growth

The reviews for WhatsApp Messenger reflect mixed sentiments among users. Many appreciate its speed and ease of use, considering it their favorite communication app. However, there are notable frustrations, such as issues with recent updates that affect voice note functionality and restrictions on taking screenshots of display pictures (DP). Users express a desire for more features, like music integration and note-taking capabilities, similar to other messaging platforms. Some users face account blocking issues when trying to message new contacts, leading to further dissatisfaction. Overall, while WhatsApp is praised for its core communication functions, there are significant requests for improvements and bug fixes.

Source: Google Play Reviews of WhatsApp Messenger

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Customer Feedback Analysis of WhatsApp Messenger

Uncover insights from WhatsApp reviews: user experiences, desired features, and improvement areas. Essential for strategists.

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Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Nahi chalra hai

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 19, 2024

  • Restore issue even after backup

    Sentiment
    • Negative
    Content
    • App Performance
    Sep 19, 2024

  • يقول لي عليك تحميل من موقع رسمي وهذا مزعج!

    Sentiment
    • Negative
    Content
    • Account Restrictions
    Sep 19, 2024

  • I don't really know how I can rate this version of WhatsApp, when you're listening to audios, the voice goes too down. It's too annoying. Better the previous versions. please do fix this by any cost

    Sentiment
    • Negative
    Content
    • Voice Note Issues
    Sep 19, 2024

  • I like it bcos,is fast and easy.. Watsap is my favorite....I am loving WhatsApp everyday

    Sentiment
    • Positive
    Content
    • Ease Of Use
    Sep 19, 2024

  • Why did the screenshot option of DP has restricted, when what's app has already given the hide option for DP . User can hide the DP from those ,he doesn't want to show . İf we want to take screenshot of our lovedones , we cannot . İt's very unfair . Please Remove this DP screenshot restriction in next update. İf someone feels uncomfortable, then they must use hide dp option by user themselves. No need to keep restrictions for this by WhatsApp itself . İt will not be supported by me.

    Sentiment
    • Negative
    Content
    • Feature Requests
    Sep 19, 2024
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Sentiment Analysis (limited preview)
46 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for WhatsApp Messenger based on online reviews collected from Google Play. The analysis helps Product Managers, Market Researchers, Social Media Strategists, User Experience Designers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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