Mixed User Feedback on 'IZIon24: Bảo hiểm bỏ túi' App
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Mixed User Feedback on 'IZIon24: Bảo hiểm bỏ túi' App

The app 'IZIon24: Bảo hiểm bỏ túi' receives mixed reviews from users. While some find it easy to use and convenient for purchasing insurance, others complain about difficulties in accessing features, constant updates causing inconvenience, and potential fraudulent activities. Users have expressed frustration with the app's customer service, security measures, and overall functionality. Despite positive feedback on usability and design, the app's credibility is questioned due to issues like high-interest rates on installment payments and delays in processing insurance claims. Improvement suggestions include simplifying device login management and enhancing customer support responsiveness.

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  • Insurance Industry Analysts

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • làm trả góp bên fe bắt đóng bảo hiểm này

    quá tệ
    trả góp bên FE lãi đã cao còn bắt đóng bảo hiểm này

    Sentiment
    • Negative
    Content
    • Payment and Insurance Issues
    Dec 08, 2023
  • Chỉ login được ở một máy

    Mình xem hồ sơ của mẹ mình mà cứ phải login ở máy kia mới được . Hồ sơ có huỷ dc đâu mà bảo mật kiểu vậy . Sao k bảo mật bằng otp login . Phiền phức

    Sentiment
    • Negative
    Content
    • Login and Security Features
    Sep 25, 2023
  • Lừa Đảo

    Bh này lừa đảo nhé mn. Đóng xong ko chi trả bh đâu

    Sentiment
    • Negative
    Content
    • Payment and Insurance Issues
    May 22, 2023
  • Lỗi

    App suốt ngày updates. Mà lỗi còn nhiều hơn trước.

    Sentiment
    • Negative
    Content
    • Technical Difficulties
    Mar 03, 2023
  • Không hỗ trợ khách hàng

    Số tổng đài không gọi được

    Sentiment
    • Negative
    Content
    • Technical Difficulties
    Nov 15, 2022
  • Đồ hoạ xấu lỗi thời

    App khó xài, hình ảnh khó tiếp cận

    Sentiment
    • Negative
    Content
    • Technical Difficulties
    Oct 23, 2022
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Sentiment Analysis (of 30 reviews)
-12 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for IZIon24: Bảo hiểm bỏ túi based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Service Executives, Digital Marketing Professionals, Insurance Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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