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  • Who is this report for?
    • Product Managers
    • Customer Service Representatives
    • App Developers
    • UX/UI Designers
    • Marketing Specialists
HelloTalk User Reviews: Mixed Feedback on Language Learning Experience

Unlock Insights from HelloTalk User Reviews Analysis

The reviews for HelloTalk - Language Learning reveal a mix of positive and negative experiences. Users appreciate the app's ability to connect them with native speakers and improve their language skills, but many express frustration with issues like account suspensions, lack of effective support, and technical problems. Several users reported being banned without clear reasons, which raises concerns about the app's moderation policies. Additionally, some users desire more features, such as unlimited translations and the ability to like comments. Despite these challenges, there are users who have found value in the platform, highlighting its potential for language learning and social interaction.

Source: App Store Reviews of HelloTalk - Language Learning

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Customer Feedback Analysis of HelloTalk - Language Learning

Insightful analysis of HelloTalk app reviews focusing on user experience, account issues, and more for strategic improvements.

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • 無緣無故鎖帳號（剛創好帳號還沒找任何人聊天）

    無緣無故鎖帳號，剛創完帳號而已，重開app後卻無法登入，太離譜了！
    大家小心一點

    Sentiment
    • Negative
    Content
    • Account Management Problems
    Apr 25, 2023
  • 不值得推荐

    什么app，2天就封号？？？问题是啥也没干，就给拉黑号了。Email也没用。解决不了问题

    Sentiment
    • Negative
    Content
    • Account Management Problems
    Feb 09, 2023
  • 非常愚蠢和无能的员工。

    这家公司的员工非常愚蠢。 他们在没有核实对我的指控的情况下禁止了我。 不要花钱，因为即使您没有做错任何事情，您也可能随时无法访问您的帐户。

    Sentiment
    • Negative
    Content
    • Account Management Problems
    Jul 10, 2022
  • Chinese spyware

    Chinese commie spyware , do not use lol

    Sentiment
    • Negative
    Content
    • Scamming Concerns
    Oct 13, 2021
  • 为什么不让发消息了

    您暂时不被发送任何消息

    Sentiment
    • Negative
    Content
    • User Experience Issues
    Jan 29, 2021
  • Ridiculous rule

    It’s so ridiculous I got remove for trolling

    Sentiment
    • Negative
    Content
    • User Experience Issues
    Sep 10, 2020
  • See All Reviews
Sentiment Analysis (limited preview)
-33 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for HelloTalk - Language Learning based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Representatives, App Developers, UX/UI Designers, Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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