Mixed Reviews on Angi's Service: Professionalism Praised, Reliability Criticized
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Mixed Reviews on Angi's Service: Professionalism Praised, Reliability Criticized

Mixed reviews were given for Angi's service, with some praising the professionalism of the contractors and quality of work, while others expressed frustration over unreliable service and lack of accountability. Customers highlighted issues such as missed appointments, poor communication, and difficulties in getting refunds. The platform was commended for providing a wide range of professionals, but also criticized for connecting users with unreliable or unprofessional contractors. Overall, the reviews suggest a need for improvement in customer service and vetting processes to ensure a more positive user experience.

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  • Home Improvement Contractors

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The best construction house LLC they…

    The best construction house LLC they did a good job on my house

    Sentiment
    • Positive
    Content
    • Home Improvement Services
    Apr 21, 2024
  • Prompt reply & great workmenship

    Prompt reply, came within a few days to do projectVery freindly professinal workmenship, very cleaned as they goPrices were great too! Have more jobs lined up

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Apr 21, 2024
  • My experience with Waste Needs of…

    My experience with Waste Needs of Michigan was exceptional. Sean Williams and his team were professional, friendly as well as punctual. My basement is clean and clear from debris thanks to Sean Williams and his team from Waste Needs of Michigan!Sherri Round

    Sentiment
    • Positive
    Content
    • Professionalism and Quality Workmanship
    Apr 20, 2024
  • request locksmith in my area ..i got on…

    a-best locksmith954-655-5456dont hire scam artistrequest locksmith in my area ..i got on harassing me ..i was in shock.apparently I didn't hire him in the past ..dunno please help with this unprofessional business

    Sentiment
    • Negative
    Content
    • Scam and Trust Issues
    Apr 20, 2024
  • Superior Carpet Cleaning with Tom Vogler…

    I have used Superior Carpet cleaning w Tom Vogler for last 8 years for cleaning carpet in my townhome. I can get an appointment set up in reasonable time, he is prompt, respectful of our space, brings all of his own equipment. Price is also reasonable. We move as much stuff as we can out of his way! Does an awesome job. I like the non chemical odor after too! Thanks Tom.

    Sentiment
    • Positive
    Content
    • Home Improvement Services
    Apr 19, 2024
  • Very professonal

    Very professonal; quality window washing work done on time and within budget

    Sentiment
    • Positive
    Content
    • Professionalism and Quality Workmanship
    Apr 18, 2024
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Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Angi  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Experience Directors, Service Quality Analysts, Business Development Executives, Home Improvement Contractors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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