Frontdoor's service received mixed reviews, with customers highlighting issues such as unreliable technicians, unprofessional behavior, billing disputes, and poor communication. Many customers expressed frustration with canceled appointments, incompetent subcontractors, and unexpected additional charges. The company's affiliation with American Home Shield raised concerns among reviewers. Overall, Frontdoor faced criticism for failing to meet customer expectations, leading to negative experiences and dissatisfaction.
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Insightful analysis of Frontdoor service reviews covering technician reliability, billing, and communication issues.
I had the worst experience with this company! I hired them to do an advertised $99.00 dryer vent cleaning which turned into $180 when the guy got here. He also suggested a new vent which I paid for. I discovered that he had used duct tape to attach the vent instead of the included metal clips. Now the glue had disintegrated on the tape and air from the dryer escapes into my laundry room.They refused to fix it because it was past their 30 day warranty and said I should have contacted them sooner even though the supposed "pro" installed it I correctly!A truly shady company!
Technician arrived as scheduled and was very knowledgeable in explaining how the system works
The technician came in and fixed the problem, I think.
The technician was detailed and explained ways to improve my system.
Unethical subcontractors. Hungry for visiting fee; then work might not be accepted.Front door pro will leave hangingâŚThey almost never repair in first visit!
Frontdoor is American Home Shield....Same bad service and crooks. Save your money and BEWARE of this company.
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