Trainmore faces significant challenges with customer service, billing issues, and communication. Many reviewers express dissatisfaction with the gym's handling of cancellations, contract renewals, and responsiveness to inquiries. Complaints range from unexpected charges, lack of communication about changes, to unfriendly staff. Issues such as non-functional amenities and difficulty reaching customer service are also highlighted. Multiple reviewers warn others about potential financial fraud and advise caution before joining Trainmore.
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Too expensive for what you get. Specially the TrainMore Amstelveenseweg is very crowded since it became a red label. Not worth it! Also the crew is very passive. Just sitting or on their mobile instead of cleaning etc.
Einddatum contract klopte niet. Ben 6+ jaar lid geweest. Miscommunicatie over de einddatum contract. Ik vraag niet mijn geld terug, alleen of het per direct gestopt kan worden. Kan niet. Pas op met trainmore!!
Very nice center with welcoming and kind staff! Clean and great equipment. Would recommend :)
During my stay in Netherlands, I had a great time going to this gym! Awesome staff and atmosphere in here
Great support! They valued my loyalty. David was kind and responded quickly over chat.
Kwaliteit is goed achteruitgegaan de afgelopen jaren. Als je waarde hecht aan kluisjes die op slot kunnen, bijgevulde handzeep en toiletten die enigszins schoon zijn, zou ik een andere sportschool kiezen.
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