Everlast Gyms: Mixed Reviews Highlight Strengths and Weaknesses
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Everlast Gyms Feedback Analysis: Strengths & Weaknesses Unveiled

Everlast Gyms: Mixed Reviews Highlight Strengths and Weaknesses

The reviews for Everlast Gyms present a mixed picture, highlighting both positive experiences and significant concerns. Many customers appreciate the cleanliness of the facilities and the helpfulness of staff members, with specific commendations for individuals like George and Liam. Users also enjoy the variety of classes and the overall atmosphere. However, numerous complaints focus on broken equipment, poor app functionality, and inadequate communication regarding class schedules and facilities. Members express frustration over dirty areas, particularly in wet sections, and the overcrowding during peak times. The need for improved customer service and maintenance is a recurring theme, indicating that while some gyms perform well, others fall short of expectations, impacting overall satisfaction.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • When are you going to fix the app so it…

    When are you going to fix the app so it shows when classes are on?

    Sentiment
    • None
    Content
    • App Functionality
    Oct 22, 2024
  • Great gym and team!

    Great gym and team!

    Sentiment
    • Positive
    Content
    • General Atmosphere
    Oct 03, 2024
  • Lack of reception support

    Helps if this company answers the phones past 8pm, tried for three days never answered.

    Sentiment
    • Negative
    Content
    • Staff And Customer Service
    Sep 27, 2024
  • Caitlin was very helpful today

    Caitlin was very helpful today, very beautiful

    Sentiment
    • Positive
    Content
    • Staff And Customer Service
    Aug 22, 2024
  • Nice clean gym good atmosphere

    Nice clean gym good atmosphere

    Sentiment
    • Positive
    Content
    • Cleanliness And Hygiene
    Aug 14, 2024
  • Facilities are excellent and staff are…

    Facilities are excellent and staff are always available to help when need

    Sentiment
    • Positive
    Content
    • Staff And Customer Service
    Aug 14, 2024
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Sentiment Analysis (of 30 reviews)
-20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Everlast Gyms  based on online reviews collected from Trustpilot. The analysis helps Gym Owners, Fitness Coaches, Customer Service Managers, Operations Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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