Nextmed.com Customer Feedback Analysis
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Nextmed.com Customer Feedback Analysis

Nextmed.com has received a mix of negative reviews regarding customer service, refund issues, unfulfilled orders, lack of communication, and billing problems. Customers express frustration over difficulties in reaching support, delayed prescriptions, unauthorized charges, and overall dissatisfaction with the company's service quality.

Best for
  • Customer Service Managers
  • Healthcare Administrators
  • Business Analysts
  • Marketing Professionals
  • Pharmacy Managers

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Custom Date - May 18, 2024
Featured Content
  • I always receive prompt courteous…

    I always receive prompt courteous service from NextMed. I am very happy with the services they provide.

    Sentiment
    • Positive
    Content
    • Professionalism and Courtesy
    Apr 02, 2024
  • I canceled my account in January!

    I canceled my account in January, I have an email confirming that I canceled it, yet they keep charging me. This company is horrible!

    Sentiment
    • Negative
    Content
    • Cancellation Problems
    Mar 31, 2024
  • Great customer service

    Great customer service. All my questions were answered and the Nextmed team stayed on the line with me until the problem was solved.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 25, 2024
  • Leonald was very patient and thorough

    Leonald was very patient and thorough. He helped solve my problem, and followed up to ensure everything was taken care of!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 11, 2024
  • Everyone is very helpful and…

    Everyone is very helpful and professional.A special thank you to Leonald L. for exceptional customer service and follow up.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 29, 2024
  • Alvin was great

    Alvin was great, professional, helpful, a pleasure to deal with.

    Sentiment
    • Positive
    Content
    • Professionalism and Courtesy
    Feb 22, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
5 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for nextmed.com  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Healthcare Administrators, Business Analysts, Marketing Professionals, Pharmacy Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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