Abbott Glucose Monitoring Sensors: Customer Dissatisfaction and Challenges
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Abbott Glucose Monitoring Sensors: Customer Dissatisfaction and Challenges

Customers express dissatisfaction with Abbott's glucose monitoring sensors, citing issues like sensor failures, software problems, poor customer service, and delivery delays. Complaints include inaccurate readings, sensor malfunctions, and difficulties with app updates. Many customers highlight the challenges faced by individuals with chronic illnesses and the need for reliable medical devices. Some mention communication issues, billing problems, and the overall unreliability of Abbott's products and services.

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  • Medical Device Distributors
  • Healthcare Industry Analysts
  • Quality Assurance Specialists
  • Medical Device Engineers

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Custom Date - Sep 20, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Ich bekam mein Rezept drei mal…

    Ich bekam mein Rezept drei mal zurĂŒckgeschickt, ohne Sensoren. Anrufe dort brachten nichts, da dort wirklich keiner Ahnung hat. Einen vernĂŒnftigen Grund konnte mir keiner nennen Jetzt kĂŒmmert sich mein Diabetologe darum. Mal abwarten.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 24, 2024
  • 1 Quartal auf Sensoren warteneile schon die 7…

    Es sind mittlerweile schon bald die 7 sensoren fĂŒr das nĂ€chste Quartal fĂ€llig. Doch die sensoren fĂŒr das letzte Quartal habe ich bis jetzt immer noch nicht erhalten.Wirklich nicht zu fassenUnd man muss selber da so sehr hinterher rennen, es ist nicht normal

    Sentiment
    • Negative
    Content
    • Delivery and Shipping Problems
    Apr 19, 2024
  • Hvor er mine varer

    Jeg har nu tre gange prÞvet at fÄ leveret mit blodsukker testmateriale uden held Jeg skal nu prÞve for fjerde gang de sender links der ikke virker Og nÄr man ringer til dem sÄ sender de ikke varerne fuldstÊndig hÄblÞst

    Sentiment
    • Negative
    Content
    • Delivery and Shipping Problems
    Apr 19, 2024
  • Probleme werden nicht anerkannt

    Probleme werden nicht anerkannt. Man wird als naiver Nörgler betrachtet. Konkretes Eingehen auf die Probleme - Fehlanzeige.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 09, 2024
  • Abbot product support issues

    I have been using the libre 2 glucose monitoring system. Have experienced 2 sensor failures. Abbott provides no feedback provision on their website. Why? God knows, the whole bsl monitoring system works online. Looks like they just don't want to know. Go Abbott - denial.

    Sentiment
    • Negative
    Content
    • Sensor Performance Issues
    Mar 16, 2024
  • Die Lautstärke ,vom Alarmton,lässt sich…

    Die LautstĂ€rke ,vom Alarmton,lĂ€sst sich nicht einstellen. DafĂŒr mĂŒsste man eigentlich alle Sterne,fĂŒr die Bewertung,rausnehmen

    Sentiment
    • Negative
    Content
    • User Interface and App Updates
    Mar 10, 2024
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Sentiment Analysis (of 30 reviews)
-88 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Abbott  based on online reviews collected from Trustpilot. The analysis helps Healthcare Professionals, Medical Device Distributors, Healthcare Industry Analysts, Quality Assurance Specialists, Medical Device Engineers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

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