Abbott Glucose Monitoring Sensors: Customer Dissatisfaction and Challenges
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Abbott Glucose Monitoring Sensors: Customer Dissatisfaction and Challenges

Customers express dissatisfaction with Abbott's glucose monitoring sensors, citing issues like sensor failures, software problems, poor customer service, and delivery delays. Complaints include inaccurate readings, sensor malfunctions, and difficulties with app updates. Many customers highlight the challenges faced by individuals with chronic illnesses and the need for reliable medical devices. Some mention communication issues, billing problems, and the overall unreliability of Abbott's products and services.

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  • Medical Device Distributors
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  • Quality Assurance Specialists
  • Medical Device Engineers

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Custom Date - May 19, 2024
Featured Content
  • Ich bekam mein Rezept drei mal…

    Ich bekam mein Rezept drei mal zurückgeschickt, ohne Sensoren. Anrufe dort brachten nichts, da dort wirklich keiner Ahnung hat. Einen vernünftigen Grund konnte mir keiner nennen Jetzt kümmert sich mein Diabetologe darum. Mal abwarten.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 24, 2024
  • 1 Quartal auf Sensoren warteneile schon die 7…

    Es sind mittlerweile schon bald die 7 sensoren für das nächste Quartal fällig. Doch die sensoren für das letzte Quartal habe ich bis jetzt immer noch nicht erhalten.Wirklich nicht zu fassenUnd man muss selber da so sehr hinterher rennen, es ist nicht normal

    Sentiment
    • Negative
    Content
    • Delivery and Shipping Problems
    Apr 19, 2024
  • Hvor er mine varer

    Jeg har nu tre gange prøvet at få leveret mit blodsukker testmateriale uden held Jeg skal nu prøve for fjerde gang de sender links der ikke virker Og når man ringer til dem så sender de ikke varerne fuldstændig håbløst

    Sentiment
    • Negative
    Content
    • Delivery and Shipping Problems
    Apr 19, 2024
  • Probleme werden nicht anerkannt

    Probleme werden nicht anerkannt. Man wird als naiver Nörgler betrachtet. Konkretes Eingehen auf die Probleme - Fehlanzeige.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 09, 2024
  • Abbot product support issues

    I have been using the libre 2 glucose monitoring system. Have experienced 2 sensor failures. Abbott provides no feedback provision on their website. Why? God knows, the whole bsl monitoring system works online. Looks like they just don't want to know. Go Abbott - denial.

    Sentiment
    • Negative
    Content
    • Sensor Performance Issues
    Mar 16, 2024
  • Die Lautstärke ,vom Alarmton,lässt sich…

    Die Lautstärke ,vom Alarmton,lässt sich nicht einstellen. Dafür müsste man eigentlich alle Sterne,für die Bewertung,rausnehmen

    Sentiment
    • Negative
    Content
    • User Interface and App Updates
    Mar 10, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-88 Net Promoter
Score
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Abbott  based on online reviews collected from Trustpilot. The analysis helps Healthcare Professionals, Medical Device Distributors, Healthcare Industry Analysts, Quality Assurance Specialists, Medical Device Engineers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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