Mixed Reviews for Dexcom: Accuracy, Sensor Failures, and Customer Service Concerns
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Mixed Reviews for Dexcom: Accuracy, Sensor Failures, and Customer Service Concerns

Dexcom Review Analysis: Insights for Informed Decisions

Dexcom receives mixed reviews with concerns about accuracy, sensor failures, unreliable customer service, and issues with the G7 model. Customers highlight problems with calibration, sensor errors, and poor data consistency. Many express frustration over high costs, lack of reliability, and preference for other brands like Freestyle Libre due to better accuracy and customer support.

Source: Trustpilot Reviews of Dexcom 

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Customer Feedback Analysis of Dexcom 

Uncover insights from Dexcom reviews on sensor accuracy, customer service, and more. Make informed decisions with our analysis.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Dexcom ist der beste Senor für mich!

    Die Sensoren sind nach wie vor die Besten, die man kriegen kann. Neu ist - echt vorteilhaft, dass rechtszeitig die neue Bestellung angefordert wird, damit man nichts vergisst!

    Sentiment
    • Positive
    Content
    • Product Reliability
    Apr 24, 2024
  • Absolute garbage

    Absolute garbage. Borderline unusable. At least once everyday I have a "sensor error" and even when I don't the data is so horribly inaccurate I may as well exclusively use a manual blood test.

    Sentiment
    • Negative
    Content
    • Accuracy of Readings
    Apr 16, 2024
  • Avoid it

    Avoid it, they sold me a G6 sensor alone without a transmitter which I taught should be together and now want additional ÂŁ200 for the transmitter

    Sentiment
    • Negative
    Content
    • Product Reliability
    Apr 02, 2024
  • Important Information..

    I feel sad for you people, about what I read.1. I will strongly recommend using the receiver.2. Receiver can be calibrated. Meny->Events->Glucose(Bloodsugar) and use as Calibration.My last rapport.

    Sentiment
    • Positive
    Content
    • Calibration Difficulties
    Mar 24, 2024
  • Vraiment pas fiable et imprécis one+

    Vraiment pas fiable one+, les données sont trop hautes. Y a un réel danger au vu des avis d'une maniÚre générale

    Sentiment
    • Negative
    Content
    • Accuracy of Readings
    Mar 16, 2024
  • Gute Erreicbarkeit des tech. Supports

    Sehr gute Meßwerte und leichte Handhabung.Bei Reklamation des Sensors (z.B. Blut) unkomplizierter Austausch innerhalb von 2 Tagen. Telefonischer Kontakt ĂŒber techn. Support TEL. 0800 724 6447

    Sentiment
    • Positive
    Content
    • Product Reliability
    Mar 12, 2024
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Sentiment Analysis (limited preview)
-60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Dexcom  based on online reviews collected from Trustpilot. The analysis helps Healthcare Professionals, Medical Device Distributors, Healthcare Product Managers, Customer Service Analysts, Market Research Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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