Issues and Frustration with Riyadh Bank App
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Issues and Frustration with Riyadh Bank App

The Riyadh Bank app has been experiencing issues with its transfer and payment options, causing frustration among users. There are also concerns about the app's security, with reports of money disappearing from accounts. The user interface is described as confusing and time-consuming. Additionally, the app has trouble accepting certain types of payments, such as the STC Pay Sadad number. Overall, users are dissatisfied with the app's performance and are calling for improvements.

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  • Banking Professionals

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Application is good , but Not good service this apps very poor 😭

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 01, 2023

  • the option for transfers between account is Grey. I cannot transfer :/

    Sentiment
    • Negative
    Content
    • Transfer Issues
    Oct 01, 2023

  • Money transfer no show

    Sentiment
    • Negative
    Content
    • Transfer Issues
    Oct 01, 2023

  • Good 👍

    Sentiment
    • Positive
    Content
    • None
    Sep 30, 2023

  • Good app

    Sentiment
    • Positive
    Content
    • None
    Sep 29, 2023

  • Sadad payment was not working in this new update riyadbank to stcpay doesn't send money please fix the problem

    Sentiment
    • Negative
    Content
    • Sadad Payment
    Sep 27, 2023
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Sentiment Analysis (of 30 reviews)
-40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Riyad Bank Mobile - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Financial Analysts, Customer Experience Managers, Digital Marketing Specialists, Banking Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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