Stripe App Users Express Frustration Over Delayed Payments and Poor Support
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Stripe Dashboard Review Analysis: Insights for Smarter Decisions

Stripe App Users Express Frustration Over Delayed Payments and Poor Support

Stripe app users express dissatisfaction with delayed payments and lack of support. Some have experienced difficulties in checking payouts and find the app lacking in features. Others complain about the strict restrictions and sudden account bans with no explanation. Customer service is poor, with slow response times and limited communication. The company is accused of holding large sums of money without valid reasons. Users warn against using Stripe for small businesses.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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  • I just sent a review with 5 stars that I didn’t mean to send

    Stripe is bad bad for small business I will definitely be on the lookout for another payment getaway.

    Sentiment
    • Negative
    Content
    • Payment Processing
    Aug 10, 2023
  • Wack

    Stay away even if you don’t have stripe connected to any services they continue to chat you monthly

    Sentiment
    • Negative
    Content
    • Payment Processing
    Aug 07, 2023
  • Thieves

    Do not use this service they will steal your $$$ by saying your account is under review & give no explanation for it. They are holding over $30,000 of our businesses money

    Sentiment
    • Negative
    Content
    • Hold on Funds
    Jul 31, 2023
  • WORST CUSTOMER SERVICE

    I have been trying now for 3 days to get someone to respond to me. When I enter my email address it automatically asks for a verification code from a phone number that I do not own. I have never used this app before so unsure how this number is tied to my email. No one is available to respond via email. There are no customer service numbers to call. This is the poorest level of service imaginable.

    Sentiment
    • Negative
    Content
    • Customer Support
    Jul 29, 2023
  • Horrible everything!

    They are thieves!!! They are holding almost $2000 of my money! They will not release it to me for three months. I have never had a refund or a dispute, but they want to keep that money just in case! I am going to be following legal charges against them!

    Sentiment
    • Negative
    Content
    • Hold on Funds
    Jul 25, 2023
  • Very bad service and app

    No professional of create app. It’s always error. Any no one can support properly. Sending email with attached many links

    Sentiment
    • Negative
    Content
    • Customer Support
    Jul 14, 2023
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Sentiment Analysis (of 30 reviews)
-30 Net Promoter
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Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Stripe Dashboard based on online reviews collected from App Store. The analysis helps Small Business Owners, Financial Analysts, Customer Experience Managers, E-commerce Consultants, Risk Management Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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