Mixed Customer Reviews for doxo: Ease of Use vs. Concerns Over Delayed Payments and Fees
  • 72 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Explore Insights from doxo Customer Feedback Analysis

Mixed Customer Reviews for doxo: Ease of Use vs. Concerns Over Delayed Payments and Fees

Mixed customer reviews for doxo, with users praising its ease of use, bill reminders, and efficiency, but others expressing concerns about delayed payments, high fees, and security issues.

Best for
  • Product Managers
  • Customer Experience Specialists
  • Marketing Professionals
  • Business Analysts
  • Financial Services Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - Oct 18, 2024
Featured Content
  • Ease of use

    Ease of use, set reminders, one location for multiple bills.

    Sentiment
    • Positive
    Content
    • Account Management
    Mar 01, 2024
  • Thier customer service is not reachable and doesn’t resolve issues.

    Doxo talked my bank (Chase) into disregarding my claim request against them. I filed a claim against them for a payment they never paid to my merchant, ULTA. In October 2024, I paid them $1037.00 to pay to my merchant. As of November 30th they still had not sent the payment to my merchant. They still have not paid them. I have been advised to find an attorney.

    Sentiment
    • Negative
    Content
    • Delayed Payments
    Feb 26, 2024
  • Autopay is great and it's easy to print…

    Autopay is great and it's easy to print the invoices.

    Sentiment
    • Positive
    Content
    • Account Management
    Feb 23, 2024
  • It was convenient & affordable as I…

    It was convenient & affordable as I used my checking acct. As my form of payment which they don't charge a fee.

    Sentiment
    • Positive
    Content
    • Affordability
    Feb 17, 2024
  • I like that it reminds me when it's…

    I like that it reminds me when it's time to pay the bills and with a push of button it's done.

    Sentiment
    • Positive
    Content
    • Account Management
    Jan 04, 2024
  • Feeling very foolish for paying a >3.6% fee…

    Feeling very foolish for paying a fee of over 3.6%!! Additionally, since my payment was entered on a Thursday (by 9:15 AM), the payment confirmation stated payment will not post till Monday at the payee, Dominion. Lastly, I wanted to donate to the needy via Energy Share but the Doxo.com FEE is so high that I've decided not to donate. For shame.

    Sentiment
    • Negative
    Content
    • Affordability
    Dec 14, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 72
  2. Trustpilot Reviews 80
  3. App Store Reviews 73
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for doxo  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Experience Specialists, Marketing Professionals, Business Analysts, Financial Services Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.