Mixed Reviews Highlighting Account Creation, Support, and Usability
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Revolve Your Strategy with Our Revolut App Feedback Analysis

Mixed Reviews Highlighting Account Creation, Support, and Usability

Mixed online reviews for the Revolut app highlight issues with account creation, customer support, money withdrawal, and spamming. Users express frustration with identity verification, fund accessibility, and unresponsive customer service. Some praise the app for currency management and travel convenience, while others criticize its usability and trustworthiness.

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  • Product Managers
  • Customer Experience Analysts
  • Financial Technology Consultants
  • Market Researchers
  • User Experience Designers

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Custom Date - Jun 21, 2024
Featured Content
  • Very poor customer service

    I’ve had money locked in this account for several days and have not been able to transfer it out via multiple means. Customer service has been awful and kept passing me to different people with no clear resolution.

    Sentiment
    • Negative
    Content
    • Money Transfer Difficulty
    May 30, 2024
  • Great but...

    I love REVOLT but the app won’t download for iOS 12, and Apple discontinued iOS updates for older iPads. Please make a version available for the dinosaurs!!

    Sentiment
    • Negative
    Content
    • Technical Problems with App
    May 27, 2024
  • Does not work in us

    This app does not work in us. Please remove from app store.

    Sentiment
    • Negative
    Content
    • Usability and User-Friendliness
    May 24, 2024
  • Bad customer service

    Terrible

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    May 10, 2024
  • Excellent for FX

    Great app to manage your needs in different currencies and for travel as well. I used a lot during relocation from EUR zone to Switzerland.

    Sentiment
    • Positive
    Content
    • Currency Conversion and Travel Benefits
    May 08, 2024
  • Atrociously bad app.

    Impossible to use, constantly spamming me with requests to access my account for this, that or the other. It won’t let me access my account and prompts to change my password just go nowhere.

    Sentiment
    • Negative
    Content
    • Usability and User-Friendliness
    May 07, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-54 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Revolut: Send, spend and save based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Analysts, Financial Technology Consultants, Market Researchers, User Experience Designers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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