Critical Feedback Analysis: iTranslate Translator
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Critical Feedback Analysis: iTranslate Translator

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The reviews for iTranslate Translator highlight issues such as inaccurate translations, high pricing, difficulties in canceling subscriptions, and decreased app functionality after updates. Users express frustration with the lack of free basic features, poor display of translations, and problems with audio detection. Many mention turning to alternative translation tools like Google Translate due to the app's shortcomings. Complaints also include unsuccessful offline mode usage, unreliable customer service, and sudden price increases. Overall, users report a decline in the app's accuracy and usability over time, leading to dissatisfaction with the paid subscription model.

Source: App Store Reviews of iTranslate Translator

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Customer Feedback Analysis of iTranslate Translator

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Why is not working

    I paid yearly my subscription why is not my working in any app what is the problem in my app ??? Refund the money if not working

    Sentiment
    • Negative
    Content
    • App Functionality and Bugs
    Apr 12, 2024
  • Fantastic

    Iā€™ve never used a translator before itā€™s very simple! Iā€™d highly recommend it to my grandmother but she speaks Spanish!!!

    Sentiment
    • Positive
    Content
    • User Interface and Display
    Apr 09, 2024
  • Amazing

    Absolutely helpful and amazing. I went to Tulum and the DR and it was so helpful

    Sentiment
    • Positive
    Content
    • Translation Accuracy
    Apr 05, 2024
  • 🤢🤮what are the chances that the new system is working on

    šŸ¤®šŸ¤¢even The only way I could do that was if you wanted me too I could

    Sentiment
    • Positive
    Content
    • User Interface and Display
    Apr 02, 2024
  • Doesn’t work

    Tried using to translate a YouTube video from Japanese. Couldnā€™t read subtitles or translate audio.

    Sentiment
    • Negative
    Content
    • App Functionality and Bugs
    Apr 01, 2024
  • Terrible

    Now I canā€™t cancel auto renew on the buggy app and buggier website. Customer service will not respond. Scammers

    Sentiment
    • Negative
    Content
    • Cancellation and Customer Service
    Mar 28, 2024
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Sentiment Analysis (limited preview)
-47 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for iTranslate Translator based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, UX/UI Designers, Customer Service Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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