Mixed Reviews on PhonePe App: Service Praise and Functional Concerns
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PhonePe App Feedback Report: Insights Unveiled

Mixed Reviews on PhonePe App: Service Praise and Functional Concerns

Mixed reviews for PhonePe app with positive feedback on service, ease of use, and Kannada language support, but negative comments on app functionality, customer support, and compatibility issues with iOS. Users appreciate the secure payment system but express frustration with crashes, transaction failures, and lack of efficient solutions. Some reviewers highlight their Kannadiga pride, while others criticize the CEO for alleged discrimination against Karnataka users.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Not working in iPhone X

    I am using phonepe from many years, currently iOS 17 is not released for iPhone x . Phonepe app is not working on iOS 16.7 . Kindly provide a solution. Also not able to contact for support.

    Sentiment
    • Negative
    Content
    • iOS Compatibility
    Jul 28, 2024
  • Perfect secure payment front UAE to India

    Very happy to activate my UPI payment set up sitting here in Abu Dhabi. Now I can use this safe and convenient payment app whenever I am in India

    Sentiment
    • Positive
    Content
    • User Interface
    Jul 28, 2024
  • Bad experience

    Bad experience with customer support

    Sentiment
    • Negative
    Content
    • Customer Support
    Jul 27, 2024
  • Not satisfied with services

    0 ratings for services and support.

    Sentiment
    • Negative
    Content
    • App Performance
    Jul 27, 2024
  • Worst management ceo

    Kannadiga Kannada Karnataka 💛❤️🚩

    Sentiment
    • Negative
    Content
    • Regional Pride
    Jul 27, 2024
  • Kannada people should be respected

    Need to change ur ceo

    Sentiment
    • Negative
    Content
    • CEO Controversy
    Jul 26, 2024
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Sentiment Analysis (of 30 reviews)
-57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for PhonePe: Secure Payments App based on online reviews collected from App Store. The analysis helps Product Managers, Marketing Professionals, App Developers, Customer Service Representatives, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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