Hulu App Users Voice Frustration Over Ads and Technical Issues
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Comprehensive Hulu User Feedback Analysis Report

Hulu App Users Voice Frustration Over Ads and Technical Issues

Hulu app users express frustration over excessive ads, technical glitches, payment issues, and lack of customer support. Many criticize the high subscription cost, frequent crashes, and problematic playback features. Complaints include ad repetition, freezing, incorrect episode tracking, and difficulty in logging in. Users point out better experiences with other streaming services and highlight dissatisfaction with the quality of content and service provided by Hulu. Overall, customers demand improvements in functionality, reduced ads, fair pricing, and enhanced user experience.

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Custom Date - May 01, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Hulu mediocre, turning to porn

    Watching pg-13 shows I am getting graphic, detailed, erectile dysfunction ads and other sex ads that give pornographic levels of detail entirely inappropriate for content outside of actual porn.

    Sentiment
    • Negative
    Content
    • Ads Frequency
    Mar 09, 2024
  • Doesn’t work on iPad

    Can’t get it to work on my iPad. Phone, Tv, computer? Works fine. Even in safari, it’ll work. Once I open the app though, it just refuses to play anything.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Mar 09, 2024
  • Replays ads

    When you come back to the app after ads and turn the volume back up, and you missed a few seconds of show, so you rewind, if you rewind too far it shows THE ADS AGAIN! G*D DA*N IT HULU

    Sentiment
    • Negative
    Content
    • Playback Experience
    Mar 09, 2024
  • Terrible app

    Why is it all other streaming apps work great but Hulu app is terrible? No sound, no subtitles, buffers and skips, & unwatchable… when it is watchable there are too many ads. So disappointing and frustrating!!

    Sentiment
    • Negative
    Content
    • App Performance
    Mar 09, 2024
  • TOO MANY ADS

    Too many adds for something you are already paying for. There are 5 ads all two minutes long within whatever you are watching. its ridiculous!

    Sentiment
    • Negative
    Content
    • Ads Frequency
    Mar 09, 2024
  • Truly a terrible app

    Where to begin constant freezing and lag (no network issues). Air play issues non stop. App freezes. Terrible UI. Millions of other issues

    Sentiment
    • Negative
    Content
    • App Performance
    Mar 09, 2024
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Sentiment Analysis (of 30 reviews)
-93 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Hulu: Watch TV shows & movies based on online reviews collected from App Store. The analysis helps Marketing Managers, Product Managers, Customer Experience Specialists, Content Strategists, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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