30 reviews between Apr 21, 2023 and May 23, 2023.
The Zara app has a mix of positive and negative reviews. Some users love the ease of use and quality of products, while others have had issues with frozen screens, difficulty navigating the app, and inaccurate inventory information. Price is also a concern for some users. Despite these issues, many users continue to shop with Zara.
This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.
There is very little sizing guidelines, product pictures donāt show you what the piece looks like, no reviews, quality inconsistencies yet I still buy so I guess itās not all bad.
I love the update on product restock and how easy it is to make a purchase!!!
Address section was not available to edit and change the address many times tried šfainsly add a new one not editing! In this case for future order customer might make mistake with shipment by 2 address .
Spent over an hour trying to finalize a purchase. App froze about five times, wouldnāt let me make changes to info or anything. Love the store tho.
now donāt get me wrong, i adore zara. but recently i was purchasing a large amount of items. i estimated it would be around 300 dollars at most, but it amounted to nearly 600 bucks! i dunno about you, but i donāt have that kind of dough. causing me to remove a lot of items. iām not saying their prices arenāt always deserved, but sometimes theyāre way too much.
ZARA IF YOUāRE SEEING THIS I WANT YOU TO KNOW I STILL LOVEEE YOUU ššš
Wonāt open, just stuck on the loading text treatment graphic. Do better. Or donāt. Itās not like thereās a bazillion competitors selling the exact same things on apps that work. But, what do I know?
I hate how difficult it is to scroll. So annoying when Iām trying to zoom in or see more pics of an item. Also I canāt find a category easily. Hate this app. Please copy revolve.
Really lags, froze multiple times while connected to a secure WiFi connection. Had to close out app a few times to order which slowed process a lot
UVEDITE PLAÄANJE DEBITNOM KARTICOM
Zara has the best fashions
The layout of the app is really annoying to navigate. First of all, the items in my cart disappeared every time I relaunched the app. Secondly, each shopping page is cluttered with promotional images that distract from the products. Once you click on a product you have to swipe down to see more images or information, swiping left/right takes you to other items. The ux design, while pretty, is a headache, and honestly has put me off placing an order.
Very easy to use the Zara app to make purchases
There is a glitch in the app? It says delivered when it has not been already. This has never happened before but this year it happened twice already.
Sophisticated + quality = win win.
Would appreciate it if the interface wasnāt so bunched and busy. Thereās nothing wrong with simple display methods. Love the shirt films at the beginning of every season but the music credits should be provided. Otherwise great app.
Trying to change my address is a big pain point. It didnāt recognize my address and kept suggesting the wrong ones. I had to try four times and had to outsmart them dumb google suggestions.
š¤
i love love love zara, and all of their clothes but itās rare to find a store. so i decided to download the app. keep in mind, i had full bars and wifi was completely connected to my home wifi system. the website froze up on me multiple time, and had done so every time i update it and happens every time i get on to it. it is highly frustrating.
Bad app. I have close and reopen several times during a shopping trip.
On Saturday 4/29 the associate is very great his name Rene he works at aventura mall
He is ver friendly and good customer service š„³āļø
The ipad app is always on portrait mode. I dont use my ipad on portrait mode!!!
Can you fix this please!
So annoying, I almost donāt want to shop.
Iām a fan of online shopping and Zara online was very easy and flexible
So cute ā„ļø
The interface needs a little workāsomewhat glitchy when trying to open/select pictures of items.
å¾äøéē软件
I love there clothes it's so pretty I ordered 2 shirts and 1 skirt and mom jeans and they fit me perfectly 10/10 will order again
THE APP IS SO HARD TO USE
I was looking to buy a tuxedo from one of the LA locations, and the app mentioned that inventory was available. However, upon arrival they let me know that the items were out of stock and that the app sometimes doesnāt have accurate information. Hoping this issue gets resolved.
I love Zara and with this App I can always be up to date and shop online with just a click!!
The Perimeter mall store has excessively long lines for purchase and returns with 3 personnel . The waiting is excruciating and should be addressed by management . I think it would function better with adequate personnel so that customers could take time to look and shop
Help us to improve this report.
See other research reports created by our community members from App Store reviews.
30 reviews between May 20, 2023 and May 24, 2023.
Customers have mixed feelings about the IKEA app, with some loving the app's ease of use, selection, and convenience, while others criticize it for being slow, difficult to navigate, and lacking important features like zooming and clear images. Some users report trouble finding products and navigating menus. Others appreciate the app's AR and 3D features. The difficulty in returning items purchased online and slow payment with Apple Pay are also mentioned. Overall, opinions are split on the effectiveness of the app.
30 reviews between May 21, 2023 and May 24, 2023.
Mercari is a buying and selling app that is easier to navigate than eBay or Poshmark. The fees are too high and sellers have to wait for buyers to rate them before getting paid. The search function is not effective and the app crashes frequently. The removal of the local tab was a disappointment, and some find the app user-unfriendly. However, sellers can make a good profit from the app and customer service resolves issues quickly.
30 reviews between May 17, 2023 and May 24, 2023.
Customers have had mixed experiences using Affirm for payment plans on purchases. Some have had trouble with payment processing, while others appreciate the ease of use and convenience. The company has been accused of deceptive practices and high interest rates. However, customer service has been helpful in resolving issues. Some customers have had trouble accessing their accounts through the app. Overall, Affirm is a simple way to make payments on larger purchases, but be cautious of potential issues.
Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.
This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.
Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, and Google Play to create your own research reports.
Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.
Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.