Customers praise Walmart's staff engagement, user-friendly website, and affordable prices. Some note issues with the app's font size and search functionality, as well as cancelled orders and missing items. Complaints also include poor in-store service and unwanted notifications. However, users appreciate the convenience of delivery and pickup services and commend Walmart's customer service for promptly addressing issues.
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Walmart shoppers provide spoiled food often for preparation for delivery. I am disappointed as a customer.
Why do you keep canceling my orders?
Good walmart app, it would help if quantities of an item can be edited at checkout time.
I have prime I should not have to be paying shipping
Bought quality items at bargain basement prices
So far so good. App was easy to navigate. Good choice of products. Waiting for efficiency of delivery.
This page displays purchase options and a preview of the customer feedback analysis report for Walmart: Shopping & Savings based on online reviews collected from App Store. The analysis helps Retail Managers, Customer Service Executives, Marketing Analysts, Product Managers, E-commerce Specialists to discover insights into what people love, dislike, and need.
This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.
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