Duolingo: Language Lessons - Customer Satisfaction and Improvement Suggestions
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Duolingo: Language Lessons - Customer Satisfaction and Improvement Suggestions

Customers express overall satisfaction with Duolingo, praising its effectiveness in language learning. Users enjoy the app's gamified approach, but some find the limited hearts system frustrating. Requests for additional languages like Thai and Malay were noted. Positive feedback includes ease of use, engagement, and diverse learning activities. The app is lauded for being both educational and enjoyable, although some suggest improvements in providing word meanings. Duolingo is described as the best language learning platform by many, despite minor issues with difficulty levels and language availability.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • it's a pretty good app, although the meaning of some words are not given. it would be great if they add more in the notes and gave meaning to every word in the notes.

    Sentiment
    • Positive
    Content
    • Content Quality
    Mar 14, 2024

  • super very good for learning languages 😀

    Sentiment
    • Positive
    Content
    • Enjoyment and Engagement
    Mar 14, 2024

  • Very interesting to learn languages. THE BIGGEST PROBLEM IS I MUSTN'T FAIL. EVERYONE FAILS WHEN THEY ARE LEARNING. IM SO DISAPPOINTED 😠

    Sentiment
    • None
    Content
    • Challenges and Motivation
    Mar 14, 2024

  • In Mt opion, this is the perfect, and most fun, learning game I've seen! it has activities, opertunities to learn , and has ways you can get your hearts back without paying or wating for the next day

    Sentiment
    • Positive
    Content
    • Enjoyment and Engagement
    Mar 14, 2024

  • the app is very nice ,but I can't get to the exact level I have learned in school in duolingo.

    Sentiment
    • Positive
    Content
    • Content Quality
    Mar 14, 2024

  • The steps are good but can u upload a coarse for malay. I really need it

    Sentiment
    • Positive
    Content
    • Language Availability
    Mar 14, 2024
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Sentiment Analysis (of 30 reviews)
83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Duolingo: Language Lessons based on online reviews collected from Google Play. The analysis helps Language Educators, App Developers, Marketing Strategists, UX/UI Designers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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