Mixed Reviews for Duolingo: Users Praise Utility while Criticizing Bugs and Repetition
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Mixed Reviews for Duolingo: Users Praise Utility while Criticizing Bugs and Repetition

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Duolingo users have mixed opinions on the language learning app. Some praise its usefulness and gamified features, while others complain about bugs, repetitive content, and the need for premium subscriptions. Despite these issues, Duolingo remains popular for its free lessons and immersive experience. However, recent updates have caused frustration among long-time users. Overall, the app offers an accessible way to learn new languages, but improvements are needed to address user concerns and enhance the learning experience.

Source: Google Play Reviews of Duolingo: language lessons - Apps on

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Customer Feedback Analysis of Duolingo: language lessons - Apps on

Explore the detailed customer feedback analysis on Duolingo, covering app usability, content, and user suggestions.

Custom Date - Dec 26, 2024
Featured Content
  • The Japanese course is fun and I'm learning. I wish there was a way to increase the difficulty. it's set up so that you never get a question wrong which is boring after a while. I used to be able to decide when to progress but they changed that and I think made the app worse. it also glitches and turn on the pronunciation annotations quite often.

    Sentiment
    • None
    Content
    • Course Content
    Jul 31, 2023
  • I've been using the app for over 4 years. I like a lot of things about it. however the farther you go in the language the more...particular the answers need to be. not because you're wrong, but the algorithm doesn't recognize other ways of saying the same thing. and the voices are still pretty robotic and not very natural which makes it hard to differentiate some words and sounds.

    Sentiment
    • Positive
    Content
    • Language Variety
    Jul 30, 2023
  • The short lessons are great, can fit into busy days. Hearts take way too long to regenerate. I love that I can click the words and see the translation. The mix of writing, reading, speaking is great and keeps its entertaining. I also like the mix of voices and speeds all the time, and the turtle button to slow down speech. Level up is so expensive on the free version. I enjoy this a lot for learning Spanish - ÂĄMuy bien!

    Sentiment
    • Positive
    Content
    • App Performance
    Jul 27, 2023
  • Love the app, tremendously helpful to learn a language and increase vocabulary. Note- I miss the previous format of Duolingo, I could have gone to the story page and could practice the same story or other several times. It was more interesting also. Well, I can see with this new format, the idea is for people not to skip ahead and do full practice.

    Sentiment
    • Positive
    Content
    • Course Content
    Jul 21, 2023
  • This used to be a positive learning tool, unfortunately that has drastically changed, now it forces you into leagues where your only way of moving up is to buy the unlimited package. I've been on this app for almost 4 years and I've watched it go from a good learning aid (useful while also doing proper classes) to a generic quiz game with a scoreboard. Don't waste your time.

    Sentiment
    • Negative
    Content
    • App Design
    Jul 18, 2023
  • The structure is brilliant for learning languages but there is something wrong with the app itself. I don't know if it's the latest update (or needs one!) but it's now constantly crashing on me, not loading lessons or even more annoyingly - I spend the time doing a lesson and it doesn't register that it's complete!! If that gets fixed, it would be perfect!

    Sentiment
    • Negative
    Content
    • App Performance
    Jul 14, 2023
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20 Net Promoter
Score
Popular Topics (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Duolingo: language lessons - Apps on Google Play based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, Marketing Professionals, Language Educators, Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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