Mixed Reviews for Kangaroo Hoppers Outdoor Trampoline for Kids
Insightful Trampoline Review Analysis for Informed Decisions

Mixed Reviews for Kangaroo Hoppers Outdoor Trampoline for Kids

The Outdoor Trampoline for Kids by Kangaroo Hoppers receives mixed reviews, with some customers praising the sturdy build and excellent customer service, while others complain about weak metal parts, difficulties in assembly, and issues with poles bending or breaking. Positive feedback highlights the seller's responsiveness in sending replacements swiftly. However, negative comments emphasize frustrations with missing parts, poor quality metal frames, and inadequate customer service responses. Despite some satisfied customers enjoying the trampoline for years, a significant portion express disappointment due to structural failures, particularly with poles and frames.

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Custom Date - Jul 18, 2024
Featured Content
  • Kids love it.

    Got for my kids so we all can jump on it. They love it and I'm going to attach a sprinkle system soon to it to add a little more summer fun on top.

    Sentiment
    • Positive
    Content
    • Weather Resistance and Sturdiness
    Jun 02, 2024
  • Easy and Fast Customer Service

    Contacted customer service for a damaged part and they changed it ASAP. This is my second Kangaroo Trampoline bought from them.

    Sentiment
    • Positive
    Content
    • Replacement Parts and Warranty
    Feb 04, 2024
  • Perfect

    Went together easily with 3 people putting it together. Very sturdy frame and safety net. Toddler and parent approved!

    Sentiment
    • Positive
    Content
    • None
    May 10, 2023
  • Waste of money poles bent

    Poles keep bending wind speed was only 20mph complete garbage

    Sentiment
    • Negative
    Content
    • Quality and Durability
    Mar 25, 2023
  • Our experience!

    Follow directions, close zipper opening. We love this & our 5 year old does too. I would have given more 5 stars, but during assembly, one clip broke off & another tie broke. It's too late to return.

    Sentiment
    • None
    Content
    • Quality and Durability
    Jan 05, 2023
  • Missing parts. Ruined Christmas

    I never write bad reviews - but this is the worst experience yet. Poles don’t match. Missing so many screws. Directions are terrible. Do not buy. Ruined Christmas.

    Sentiment
    • Negative
    Content
    • Missing Parts and Quality Issues
    Dec 22, 2022
  • See All Reviews
Sentiment Analysis (of 30 reviews)
24 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Outdoor Trampoline for Kids, 10/12/15 FT Trampoline with Basketball Hoop, Safety Enclosure Net - based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Representatives, Quality Assurance Specialists, Retail Purchasing Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

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