The Outdoor Trampoline for Kids by Kangaroo Hoppers receives mixed reviews, with some customers praising the sturdy build and excellent customer service, while others complain about weak metal parts, difficulties in assembly, and issues with poles bending or breaking. Positive feedback highlights the seller's responsiveness in sending replacements swiftly. However, negative comments emphasize frustrations with missing parts, poor quality metal frames, and inadequate customer service responses. Despite some satisfied customers enjoying the trampoline for years, a significant portion express disappointment due to structural failures, particularly with poles and frames.
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Got for my kids so we all can jump on it. They love it and I'm going to attach a sprinkle system soon to it to add a little more summer fun on top.
Contacted customer service for a damaged part and they changed it ASAP. This is my second Kangaroo Trampoline bought from them.
Went together easily with 3 people putting it together. Very sturdy frame and safety net. Toddler and parent approved!
Poles keep bending wind speed was only 20mph complete garbage
Follow directions, close zipper opening. We love this & our 5 year old does too. I would have given more 5 stars, but during assembly, one clip broke off & another tie broke. It's too late to return.
I never write bad reviews - but this is the worst experience yet. Poles donât match. Missing so many screws. Directions are terrible. Do not buy. Ruined Christmas.
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This page displays purchase options and a preview of the customer feedback analysis report for Outdoor Trampoline for Kids, 10/12/15 FT Trampoline with Basketball Hoop, Safety Enclosure Net - based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Representatives, Quality Assurance Specialists, Retail Purchasing Managers, Marketing Professionals to discover insights into what people love, dislike, and need.
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