Mixed Reviews for Kangaroo Hoppers Outdoor Trampoline for Kids
Insightful Trampoline Review Analysis for Informed Decisions
The Outdoor Trampoline for Kids by Kangaroo Hoppers receives mixed reviews, with some customers praising the sturdy build and excellent customer service, while others complain about weak metal parts, difficulties in assembly, and issues with poles bending or breaking. Positive feedback highlights the seller's responsiveness in sending replacements swiftly. However, negative comments emphasize frustrations with missing parts, poor quality metal frames, and inadequate customer service responses. Despite some satisfied customers enjoying the trampoline for years, a significant portion express disappointment due to structural failures, particularly with poles and frames.
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Got for my kids so we all can jump on it. They love it and I'm going to attach a sprinkle system soon to it to add a little more summer fun on top.
Sentiment
Positive
Content
Weather Resistance and Sturdiness
Jun 02, 2024
Easy and Fast Customer Service
Contacted customer service for a damaged part and they changed it ASAP. This is my second Kangaroo Trampoline bought from them.
Sentiment
Positive
Content
Replacement Parts and Warranty
Feb 04, 2024
Perfect
Went together easily with 3 people putting it together. Very sturdy frame and safety net. Toddler and parent approved!
Sentiment
Positive
Content
None
May 10, 2023
Waste of money poles bent
Poles keep bending wind speed was only 20mph complete garbage
Sentiment
Negative
Content
Quality and Durability
Mar 25, 2023
Our experience!
Follow directions, close zipper opening. We love this & our 5 year old does too. I would have given more 5 stars, but during assembly, one clip broke off & another tie broke. It's too late to return.
Sentiment
None
Content
Quality and Durability
Jan 05, 2023
Missing parts. Ruined Christmas
I never write bad reviews - but this is the worst experience yet. Poles don’t match. Missing so many screws. Directions are terrible. Do not buy. Ruined Christmas.
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This page displays purchase options and a preview of the customer feedback analysis report for Outdoor Trampoline for Kids, 10/12/15 FT Trampoline with Basketball Hoop, Safety Enclosure Net - based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Representatives, Quality Assurance Specialists, Retail Purchasing Managers, Marketing Professionals to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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