Customers highly appreciate the quality, durability, and safety features of the JUMPZYLLA trampoline. Positive feedback is particularly directed towards the outstanding customer service and efficient handling of missing parts or product issues. The assembly process is manageable, although some parts may take a few hours to put together. The customer service team, especially Gia, is commended for quick responses and prompt resolution of concerns. However, there are occasional issues reported with missing or damaged parts, but the company's responsiveness in addressing these problems stands out. Overall, the product is praised for keeping children entertained, promoting outdoor activity, and providing a safe jumping experience.
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Well constructed with easy assembly and fun for all. Most of all outstanding is Jumpzylla's customer service and warranty. Gia and the Jumpzylla Team truly stand behind their products and will do their best in the event of any issues.
Very easy to assemble! Took us about half an hour, was easy for the kids to help as well. Looks like a quality product strength wise as well as looks.
We opted for a smaller trampoline since we just have one little one left! We got the 8ft and it is the perfect size. Big enough for a few littles to jump at the same time too! Easy to assemble and the quality is great.
The kids love the trampoline and I am super impressed with their customer service. We had an issue with the ladder and they sent the replacement parts super fast! Definitely recommend this company and their products!!
Bought it for my 3 age 6.9,11 kids and they love it, excellent quality, easy to assemble. Love the design highly recommend it.
Our boys love this trampoline, and we love its safety features and durability! In addition, customer service is top notch.
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This page displays purchase options and a preview of the customer feedback analysis report for JUMPZYLLA Trampoline 8FT 10FT 12FT 14FT 15FT 16FT Trampoline with Enclosure - Recreational based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Managers, Marketing Managers, Retail Buyers, Safety Compliance Officers to discover insights into what people love, dislike, and need.
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