InMyArea.com Customer Service and Provider Feedback Summary
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InMyArea.com Feedback Analysis: Insights & Reviews

InMyArea.com Customer Service and Provider Feedback Summary

InMyArea.com received positive feedback for its helpful and professional customer service, with particular praise for representatives like Rory, Peter, and Rachel. However, there were negative reviews highlighting issues with certain service providers like CenturyLink. Overall, the platform was commended for simplifying the process of finding and setting up internet and TV services.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • There is no Verizon TV in zip code…

    There is no Verizon TV in zip code 01095. No Xfinity either. This service is just wrong.

    Sentiment
    • Negative
    Content
    • Service Availability
    Feb 10, 2022
  • Helpful staff which provides any type…

    Helpful staff which provides any type of info if requested, high quality service and generally great deal!

    Sentiment
    • Positive
    Content
    • Positive Customer Experiences
    Jun 16, 2020
  • Louis was AWESOME in helping me get set…

    Louis was AWESOME in helping me get set up at the new apartment! Definitely knows what he’s doing! Thanks again!!!!

    Sentiment
    • Positive
    Content
    • Professionalism and Helpfulness
    Jan 16, 2020
  • It was very clear and helpful also in…

    It was very clear and helpful also in finding my area for service.

    Sentiment
    • Positive
    Content
    • Service Availability
    Aug 20, 2019
  • the service was awesome in many ways

    the service was awesome in many ways fast, understanding, helpful, fun and funny. Thanks you so much

    Sentiment
    • Positive
    Content
    • Positive Customer Experiences
    Aug 16, 2019
  • 100% totally satisfied..

    100% totally satisfied..Phil was one of the best customer service reps I've ever dealt with.... Really good guy

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Jul 30, 2019
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Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for InMyArea.com  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Customer Experience Managers, Telecommunications Executives, Digital Marketers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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