Mixed Reviews for Paycell - Digital Wallet on App Store
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In-Depth Paycell Digital Wallet App Feedback Report

Mixed Reviews for Paycell - Digital Wallet on App Store

Paycell - Digital Wallet receives mixed reviews on the App Store. Users appreciate the platform's simplicity and security features, but encounter issues with language settings, login problems, and limited functionality. Some highlight the difficulty in changing language settings to English, while others express frustration with bill payments and top-up services not working on iOS 15. Despite positive feedback on usability and convenience, complaints about unclear instructions for certain features and perceived limitations in functionality are prevalent. Overall, Paycell's local success is acknowledged, but technical issues and communication challenges remain major points of concern for users.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • english is not working well

    its a friendly simple app but the language setting has a problem; most of the time everything is in turkish even while it is set to english. in such a payment app, misundertanding the words and notifications may cost you alot :)) :(

    Sentiment
    • Negative
    Content
    • App Usability and Convenience
    Dec 17, 2021
  • Please update the app!

    Bill paying and Istanbulkart top-up are not working on ios 15.

    Sentiment
    • Negative
    Content
    • Billing and Top-Up Difficulties
    Oct 06, 2021
  • I can't log in into my account

    I can't log in into my account
    Because some brilliant wants me to change my password
    But the problem is i can't change
    Is can't press the button

    Sentiment
    • Negative
    Content
    • Login Problem
    Jun 28, 2021
  • Güvenli ve Kolay Mobil uygulama

    Yerli ve Milli, Oldukça Çok Başarılı olmuş. Kullanıma kolay ve güvenli bir platform olmuş, Tebrikler.

    Sentiment
    • Positive
    Content
    • Positive Feedback and Appreciation
    Sep 04, 2020
  • Faturasiz hat ve paycell?

    Hazir limit'imi paycell kredi kartlarima aktarmaya calistigimda bu islemi sadece fatirali hatlar yapabilir seklinde bir hata aliyorum. Hazir limitimi hic bir sekilde kullanma imkani yok. Anlamsiz kabramlar uretilmis ne nedir anlasilmiyor.

    Sentiment
    • None
    Content
    • Confusion with App Terms and Processes
    Aug 30, 2020
  • Super!

    Cok iyi, rahat kullanilisli, pratik, her yerde calisiyor. Bi de taksit imkani yapsaniz ve limiti artirsaniz. Ellerinize saglik

    Sentiment
    • Positive
    Content
    • App Usability and Convenience
    Jun 21, 2018
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Sentiment Analysis (of 30 reviews)
-13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Paycell - Digital Wallet based on online reviews collected from App Store. The analysis helps Market Research Analysts, Product Managers, Customer Experience Managers, Mobile App Developers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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