YONO SBI App Review Analysis: Issues with Login, Registration, and Customer Support
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YONO SBI App Review Analysis: Issues with Login, Registration, and Customer Support

The reviews for YONO SBI app highlight major issues such as constant login problems, difficulties in registration for international users, crashes, outdated interface, and ineffective customer support. Users express frustration with SIM binding, technical errors during SMS verification, and the app's overall poor performance. Suggestions include improving user experience, fixing bugs related to eSIM usage, simplifying bill payment processes, and enhancing stability and usability of the application.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • YONO updates

    I am not able to download the latest updates without which unable to use the app.

    Sentiment
    • Negative
    Content
    • App Functionality Complaints
    Apr 22, 2024
  • Idiotic app creation

    It says invalid password entered often but thats the correct password entered

    Sentiment
    • Negative
    Content
    • App Functionality Complaints
    Apr 05, 2024
  • Sim verification error

    NRI account holders can’t have sim on same device as app.

    Sentiment
    • Negative
    Content
    • SIM Binding Issues
    Apr 03, 2024
  • Garbage app

    Worst app. Useless SIM Binding. Haven’t been able to use the app for few months now as it won’t take id and password or otp.

    Sentiment
    • Negative
    Content
    • SIM Binding Issues
    Feb 09, 2024
  • Never select this bank its horrible

    I experienced horrible online service
    if you want a good service please don’t opt for it
    Very bad online and app services

    Sentiment
    • Negative
    Content
    • Customer Service Concerns
    Feb 03, 2024
  • Registration of international mobile number

    Can’t register an international phone number to use the app!

    Sentiment
    • Negative
    Content
    • International User Problems
    Dec 05, 2023
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Sentiment Analysis (of 30 reviews)
-94 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for YONO SBI:Banking and Lifestyle based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Customer Support Managers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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