Issues with SMS, Account Blocks, and Unresponsive Customer Service
  • 95 users bookmarked
  • Who is this report for?
    • Social Media Managers
    • Customer Service Representatives
    • Product Managers
    • Digital Marketers
    • Business Analysts
Issues with SMS, Account Blocks, and Unresponsive Customer Service

Explore User Feedback Trends & Solutions in WeChat

This app has issues with sending SMS, updating, and logging in. Users have faced account restrictions and blocks without valid reasons. The customer service is unresponsive, and the password reset process is unsuccessful. Despite these problems, some users find the app convenient for communication with Chinese customers and friends. The app is criticized for easily blocking accounts and requiring the involvement of others to unblock. It also has issues with video calls and language selection. Network problems prevent some users from signing up.

Source: Google Play Reviews of WeChat - Apps on Google Play

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of WeChat - Apps on Google Play

Unlock insights into WeChat user feedback on SMS, account blocks, and customer service with our comprehensive analysis report.

Export
Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>

  • I cannot sign up due to network problem. But i do have wifi and have good internet in my phone. Don't know why 😒

    Sentiment
    • Negative
    Content
    • Network Issues
    Dec 05, 2023

  • Worse app of China ever! They would block your account easily even if you did NOT violate any terms and conditions by simply trying to log back in to your account. You enter the correct password and they will say incorrect password and would get you block!! How bullcrap is that?! Then you try to recover your account and they won't allow you! They have this bull shite that you need a friend to unblock you or scan you. What does other people have to do with your PERSONAL ACCOUNT TO UNBLOCK YOU?!

    Sentiment
    • Negative
    Content
    • Blocked Accounts
    Dec 04, 2023

  • Great app to communicate with friends and family in China. Also great just for communicating with anyone who has it. Lots of useful features, and the translation to and from chinese is excellent!

    Sentiment
    • Positive
    Content
    • Communication Features
    Dec 04, 2023

  • Hmmm ... why block??? block message: " a new login attempt dectected ". I am sure no one know my password. No any other device used to login. Especially no any notice alert before my account was blocked.

    Sentiment
    • Negative
    Content
    • Blocked Accounts
    Dec 04, 2023

  • My account blocked because it says i violated something, it is not. I got into a fight, someone send me slang/curse word in different language and him and his whole group (about 100+) reported me and now i cant access my account. I tried to fix and want me to send to China number based and i cant even recieve a notification, what is that? So stupid app. Now i lost my clients. This app evolving, just backwards. Its easier to recover account before like 2015-2016.

    Sentiment
    • Negative
    Content
    • Blocked Accounts
    Dec 04, 2023

  • I like this app it is very convenient to use

    Sentiment
    • Positive
    Content
    • App Performance
    Dec 03, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with Our WhatsApp User Feedback Report
    Google Play Reviews 73
  2. Explore In-depth WhatsApp User Feedback Analysis
    Google Play Reviews 70
  3. Unlock Insights: WeChat Feedback Analysis Report
    App Store Reviews 70
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for WeChat - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Social Media Managers, Customer Service Representatives, Product Managers, Digital Marketers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.