Hilton Honors App Review Analysis
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Hilton Honors App Review Analysis

The reviews for the Hilton Honors app highlight a mix of positive and negative feedback. Users appreciate the app's ease of use for reservations and check-ins, but encounter issues with language options, points tracking, and room quality. Some mention the need for more language choices, better room selection visibility, and improved check-in functionality. Overall, users value the app's convenience and practicality for managing Hilton hotel stays, suggesting improvements in language support, room information clarity, and technical glitches.

Best for
  • Hotel Managers
  • Customer Service Representatives
  • App Developers
  • Marketing Professionals
  • Hotel Owners

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Custom Date - Jul 17, 2024
Featured Content
  • Travel App

    This is one of the best travel Apps out there
    Congratulations Hilton Brand

    • Positive
    • App Check-in Functionality
    Sep 22, 2022
  • No se puede cambiar el idioma

    Me gusta la app pero no permite cambiar el idioma

    • Positive
    • App Language Options
    Dec 26, 2021
  • This is really terrible

    It won’t recognize my stays and it can’t load hotel rates.
    As it is right now it’s entirely useless.

    • Negative
    • Points and Stays Tracking
    Dec 01, 2021
  • Hacer el check in por la app no es la mejor opción

    La última vez que estuvimos ahí usamos la app para hacer el check Inn y la habitación que nos asignó la app tenía muchísimo ruido, la ventana era sólo de la mitad del tamaño y el baño se salía el agua de la regadera. Intentamos hacer el cambio y no se pudo.
    Debería de ofrecer todas las opciones de habitaciones que hay y no la primera que aparece.

    • None
    • Room Assignment Feedback
    Nov 17, 2021
  • Nice place to stay

    Nice place to stay..

    Great Customer Service

    I really recommend this place

    • Positive
    • None
    Apr 19, 2021
  • Best travel app ever

    Best program and best travel app, ideal for either business or pleasure

    • Positive
    • User Registration Issue
    Jan 13, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
64 Net Promoter
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Hilton Honors: Book Hotels based on online reviews collected from App Store. The analysis helps Hotel Managers, Customer Service Representatives, App Developers, Marketing Professionals, Hotel Owners to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

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