Hilton Honors App Review Analysis
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  • Who is this report for?
    • Hotel Managers
    • Customer Service Representatives
    • App Developers
    • Marketing Professionals
    • Hotel Owners
Hilton Honors App Review Analysis

Explore Hilton Honors App Feedback Analysis Report

The reviews for the Hilton Honors app highlight a mix of positive and negative feedback. Users appreciate the app's ease of use for reservations and check-ins, but encounter issues with language options, points tracking, and room quality. Some mention the need for more language choices, better room selection visibility, and improved check-in functionality. Overall, users value the app's convenience and practicality for managing Hilton hotel stays, suggesting improvements in language support, room information clarity, and technical glitches.

Source: App Store Reviews of Hilton Honors: Book Hotels

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Customer Feedback Analysis of Hilton Honors: Book Hotels

Unlock insights from Hilton Honors App reviews with our analysis report. Enhance your service by understanding customer feedback.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Travel App

    This is one of the best travel Apps out there
    Congratulations Hilton Brand

    Sentiment
    • Positive
    Content
    • App Check-in Functionality
    Sep 22, 2022
  • No se puede cambiar el idioma

    Me gusta la app pero no permite cambiar el idioma

    Sentiment
    • Positive
    Content
    • App Language Options
    Dec 26, 2021
  • This is really terrible

    It won’t recognize my stays and it can’t load hotel rates.
    As it is right now it’s entirely useless.

    Sentiment
    • Negative
    Content
    • Points and Stays Tracking
    Dec 01, 2021
  • Hacer el check in por la app no es la mejor opción

    La Ăşltima vez que estuvimos ahĂ­ usamos la app para hacer el check Inn y la habitaciĂłn que nos asignĂł la app tenĂ­a muchĂ­simo ruido, la ventana era sĂłlo de la mitad del tamaĂąo y el baĂąo se salĂ­a el agua de la regadera. Intentamos hacer el cambio y no se pudo.
    DeberĂ­a de ofrecer todas las opciones de habitaciones que hay y no la primera que aparece.

    Sentiment
    • None
    Content
    • Room Assignment Feedback
    Nov 17, 2021
  • Nice place to stay

    Nice place to stay..

    Great Customer Service

    I really recommend this place

    Sentiment
    • Positive
    Content
    • None
    Apr 19, 2021
  • Best travel app ever

    Best program and best travel app, ideal for either business or pleasure

    Sentiment
    • Positive
    Content
    • User Registration Issue
    Jan 13, 2021
  • See All Reviews
Sentiment Analysis (limited preview)
64 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Hilton Honors: Book Hotels based on online reviews collected from App Store. The analysis helps Hotel Managers, Customer Service Representatives, App Developers, Marketing Professionals, Hotel Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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