Bodybuilding.com Customer Service Excellence and Shipping Concerns
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Bodybuilding.com Customer Service Excellence and Shipping Concerns

Bodybuilding.com's customer service, particularly highlighted by the exceptional assistance of Mighty Millie, receives high praise from reviewers. Customers appreciate prompt responses, quick issue resolution, and integrity in handling late shipments. However, there are concerns regarding the transparency of product shipping from the USA to other countries and issues with customs. Despite some negative experiences, the majority of reviewers find Bodybuilding.com's product quality, website navigation, and selection satisfactory.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very helpful

    Very helpful, friendly and understanding of my situation! Quick response given.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Aug 29, 2023
  • Possibly the best customer service I’ve…

    Possibly the best customer service I’ve received. Was very quick and responded/ resolved the issue within minutes

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Aug 18, 2023
  • Mighty Millie is the Best

    Mighty Millie from the Customer Service Team was amazing and helped me out in a timely manner.Deserves a raise! 😜

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Aug 04, 2023
  • Mighty Millie was AWESOME on how she…

    Mighty Millie was AWESOME on how she was able to help me out and assist me with my order. Thank you so much!!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    May 26, 2023
  • Provided great customer service…

    Provided great customer service (Leah-leah) and products ordered were delivered on time and arrived as advertised.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    May 23, 2023
  • Mighty Millie was quick to respond and…

    Mighty Millie was quick to respond and rectify our problem.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 02, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Bodybuilding.com  based on online reviews collected from Trustpilot. The analysis helps eCommerce Managers, Customer Service Directors, Supply Chain Analysts, Digital Marketing Specialists, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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