Mixed Reviews Highlighting Support and Transaction Challenges for Escrow.com
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Escrow.com Feedback Analysis: Key Insights for Growth

Mixed Reviews Highlighting Support and Transaction Challenges for Escrow.com

Mixed reviews for Escrow.com. Customers appreciate helpful support but complain about slow timelines, lack of transparency, and difficulties in transactions. Some faced challenges with verification processes, while others had funds held for extended periods without clear reasons provided. Complaints about changing policies, unresponsive customer support, and processing delays are common themes.

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  • Customer Service Managers
  • Product Managers
  • Risk Management Officers
  • E-commerce Specialists
  • Financial Analysts

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great support platform

    Great support platform, absolutely safe

    Sentiment
    • Positive
    Content
    • Security and Fraud Protection
    Apr 22, 2024
  • Slick infrastructure, great support

    Slick infrastructure. Superb support every step of the way .

    Sentiment
    • Positive
    Content
    • Customer Support Experience
    Apr 05, 2024
  • Escrow charged me $130 to process a…

    Escrow charged me $130 to process a scammers payment of $6,500 I wire through them.

    Sentiment
    • Negative
    Content
    • Payment Processing Delays
    Mar 29, 2024
  • How not to facilitate a transaction.

    Answer: Slow, process bound, deceptive, infuriating.Question: What is escrow.com?

    Sentiment
    • Negative
    Content
    • Transaction Difficulties
    Mar 29, 2024
  • What went wrong? Everything!

    What went wrong? Everything. A disaster, start to finish.

    Sentiment
    • Negative
    Content
    • Transaction Difficulties
    Mar 23, 2024
  • escrow services are professional

    escrow services are professional, fast and honest.

    Sentiment
    • Positive
    Content
    • Customer Support Experience
    Mar 20, 2024
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Sentiment Analysis (of 30 reviews)
-24 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Escrow.com  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, Risk Management Officers, E-commerce Specialists, Financial Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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