Airtm User Feedback Analysis: Ease of Use vs. Account Issues
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Airtm User Feedback Analysis: Ease of Use vs. Account Issues

Airtm users express mixed feelings about the platform. While some praise its ease of use and long-term reliability, others complain about account restrictions, fund withdrawals, and lack of support. Issues with verification and account blocking are recurring concerns among reviewers. Despite positive experiences with transactions, concerns over security, customer service, and fund accessibility persist. Users highlight the need for improved support responsiveness and more transparent policies regarding fund handling.

Best for
  • Financial Analysts
  • Customer Experience Managers
  • Risk Management Professionals
  • Digital Payment Solution Developers
  • Compliance Officers

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Custom Date - May 21, 2024
Featured Content
  • Es rápida y confiable

    Es r谩pida y confiable, y tienen un excelente soporte t茅cnico que te responde muy r谩pido.

    Sentiment
    • Positive
    Content
    • Customer Support Experience
    Apr 23, 2024
  • Soy nuevo en esta aplicación pero me ha…

    Soy nuevo en esta aplicaci贸n pero me ha logrado impresionar lo facil y comoda que es para hacer las transacciones.

    Sentiment
    • Positive
    Content
    • Positive User Experience
    Apr 17, 2024
  • La plataforma es segura y confiable

    La plataforma es segura y confiable. La comunidad que la usa colabora activamente.

    Sentiment
    • Positive
    Content
    • Positive User Experience
    Apr 17, 2024
  • Appreciation

    thanks to Mr. Tomas Di Pietro for his assistance and thanks to all Airtm Support teams

    Sentiment
    • Positive
    Content
    • Customer Support Experience
    Apr 13, 2024
  • Please verifiy my Account doqumeants…

    Please verifiy my Account doqumeants and confurm my ticket

    Sentiment
    • Positive
    Content
    • Account Verification Issues
    Apr 10, 2024
  • Still no access to my USD

    Still no access to my USD. This company is not legit. They are keeping my wages. How is my Airtm account "restricted?"

    Sentiment
    • Negative
    Content
    • Account Blocking
    Apr 08, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Airtm  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Risk Management Professionals, Digital Payment Solution Developers, Compliance Officers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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