Executive Summary of User Reviews for bob World - Mobile Banking App
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    • Mobile App Developers
    • Product Managers
    • User Experience Designers
    • Banking Professionals
    • Customer Success Managers
Executive Summary of User Reviews for bob World - Mobile Banking App

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The reviews for the 'bob World - Mobile Banking' app reveal widespread dissatisfaction among users due to frequent crashes, login issues, and poor performance. Many users report being unable to access the app or complete transactions, leading to frustrations and complaints about the need for branch visits for basic banking functions. Users express disappointment in the app's inability to keep up with modern banking standards and have raised concerns about its compatibility with newer iPhones and iOS versions. Positive comments are scarce, with only a few noting its potential features. Overall, there is a pressing need for improvements, bug fixes, and better user support to enhance the customer experience.

Source: App Store Reviews of bob World - Mobile Banking

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Customer Feedback Analysis of bob World - Mobile Banking

Uncover user feedback on bob World Mobile Banking with our in-depth analysis. Enhance your app's user experience today.

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Custom Date - Jan 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • App is crashing

    Whenever i try to pay to any qr the app crashes

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Dec 04, 2024
  • App not working

    Total garbage app. Not opening since months

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Dec 04, 2024
  • Good Features but App crashes multiple times

    The app is loaded with features but app crashes multiple times.

    Sentiment
    • None
    Content
    • App Performance Issues
    Dec 03, 2024
  • App is crashing not supporting

    What’s this ?? Why your not improving like other banks ?? There’s 0 facilities in BOB we are really disappointed. now i have emergency how can i transfer or pay money to others App is totally not working plz 🙏🙏🙏 i am humble requesting to you look on this and work & improve.

    Sentiment
    • Negative
    Content
    • User Experience Frustration
    Dec 02, 2024
  • Worst app

    Couldn’t able open app in iPhone after updating ios

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Nov 28, 2024
  • Passbook and evening transaction

    Problem in evening transaction and passbook not working

    Sentiment
    • Negative
    Content
    • Transaction Difficulties
    Nov 27, 2024
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Sentiment Analysis (limited preview)
-33 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for bob World - Mobile Banking based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, User Experience Designers, Banking Professionals, Customer Success Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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