Review of BNI Mobile App
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Review of BNI Mobile App

The BNI Mobile app has a variety of features and is user-friendly. However, some users have experienced issues such as sudden changes in terms and conditions and high monthly administrative fees. The app also has frequent maintenance and login problems. Despite these drawbacks, the app is praised for its quick and easy transactions.

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  • Mobile App Developers
  • Product Managers
  • Customer Experience Professionals
  • Digital Banking Executives
  • Market Research Analysts

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Bank Nipu Indonesia Terms and condition spending reward jcb, diubah ditengah event saat spending sudah berjalan banyak Dan tiba tiba kuota sudah habis Memalukan, sekelas bank negara nipu ribuan customernya dengan ubah ubah t&c event di tengah berjalannya event

    Sentiment
    • Negative
    Content
    • Transaction Errors
    Jan 13, 2024

  • jangan makan uang kami banyak2 potongan admnya smp 15rb per bulan

    Sentiment
    • Negative
    Content
    • Virtual Account
    Jan 12, 2024

  • Susah loginnya. Gagal mulu di verifikasi wajah. Tidak ramah buat pengguna kacamata. Belum sempet baca instruksi...eh udah failed failed aja

    Sentiment
    • Negative
    Content
    • Login Issues
    Jan 11, 2024

  • Udah bisa lagi isi emoney nya. Gak perlu sms banking untuk ngisi + applikasi tap cash update saldo..

    Sentiment
    • Positive
    Content
    • Transaction Errors
    Jan 09, 2024

  • Selalu tidak bisa login 🤢 *setelah di cek cek, ternyata karena tanggal kartu nya expired, mungkin notif gagalnya bisa di perbaiki, karena tertulis kartu terblokir disana

    Sentiment
    • Positive
    Content
    • Login Issues
    Jan 08, 2024

  • I cant scan qr code while using qris.i've already allow for the camera permission.but it still give me a dark blank page

    Sentiment
    • Negative
    Content
    • QR Code Scanning
    Jan 08, 2024
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Sentiment Analysis (of 30 reviews)
17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BNI Mobile Banking - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Experience Professionals, Digital Banking Executives, Market Research Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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