Mixed Reviews: Kindle App Convenience vs. User Frustrations
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Mixed Reviews: Kindle App Convenience vs. User Frustrations

Unveil Insights with Our Kindle App Customer Feedback Report

The Amazon Kindle app receives mixed reviews, with users praising the vast selection of books, convenience, and affordability while expressing frustrations with login issues, lack of in-app purchase options, and occasional technical glitches. Many appreciate the ability to read across devices and the features like highlighting and notes. Suggestions for improvement include more highlighting color options, better syncing, and direct in-app book purchases. Overall, users find the app valuable for its extensive library and ease of use, despite some limitations and technical challenges.

Source: App Store Reviews of Amazon Kindle

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Customer Feedback Analysis of Amazon Kindle

Explore our in-depth Kindle App feedback report, highlighting user experiences, technical issues, and improvement suggestions.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • Getting better with every update

    Request: Developers, please add a plethora more highlighting color options. At least add green, red and purple.

    Sentiment
    • Positive
    Content
    • App Functionality
    Jun 28, 2024
  • Glad to have it

    It’s nice to have Kindle available on my phone. Thanks.

    Sentiment
    • Positive
    Content
    • User Interface
    Jun 27, 2024
  • Just pay the tax

    I want to buy books on the app again. I have not purchased a single ebook since this feature became unavailable.

    Sentiment
    • Negative
    Content
    • Book Purchasing
    Jun 27, 2024
  • Kindle

    I would like to get Kindle on my laptop.I tried once and was unsuccessful. Is their an easy way to do that. Barbara Warner

    Sentiment
    • Negative
    Content
    • App Functionality
    Jun 26, 2024
  • Wonderful source of reading materials

    Is there a kindle store app📖?

    Sentiment
    • None
    Content
    • App Functionality
    Jun 26, 2024
  • Great

    I really like all the stuff you have for the books and I feel like I am reading a real book

    Sentiment
    • Positive
    Content
    • Reading Experience
    Jun 26, 2024
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Sentiment Analysis (limited preview)
30 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Amazon Kindle based on online reviews collected from App Store. The analysis helps Digital Content Managers, App Developers, UX/UI Designers, E-Commerce Strategists, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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