Tongo - Learn American English: User Feedback Analysis
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Tongo - Learn American English: User Feedback Analysis

The reviews for 'Tongo - Learn American English' highlight significant issues such as technical glitches, unexpected charges, lack of responsiveness from support, and language translation errors. Users express frustration over frozen screens, high costs, payment disputes, and subscription problems. Positive comments mention the app's entertainment value and language learning effectiveness. Some users appreciate the free features but criticize the app's tendency to freeze during tasks. Overall, the app faces criticism for its functionality and pricing transparency, while receiving praise for its educational value and user interface.

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Custom Date - May 20, 2024
Featured Content
  • Son unos rateros

    Acepte una prueba gratis y me acaban de cargar una suscripción que jamás acepté de $59,90
    🤬🤬🤬🤬🤬🤬🤬🤬 a quien le reclamó

    Sentiment
    • Negative
    Content
    • Subscription Troubles
    Jul 05, 2021
  • Refunds

    I wanna refund all payment.
    I didn’t agree the payment , but it made paid. Please refund it .

    Sentiment
    • None
    Content
    • Payment and Refund Difficulties
    Jun 15, 2021
  • سأتحدث بالانجليزي إن شاء الله ..

    انا اتدرب مع التطبيق وهو ممتع جداً وسأعود بعد سنة مع انتهاء فترتي التدريبية مع التطبيق واكتب تجربتي بشكل أعمق ، اتمنى ان اتطور كلياً وجزئيا مع التطبيق ، شكراً للمطورون وشكراً للمعلم تونغو 🌹

    Sentiment
    • Positive
    Content
    • Positive Learning Experience
    Apr 27, 2021
  • Stopped working

    I downloaded the app and it’s not working, the courses keep saying “something went wrong, press refresh” it won’t refresh.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 27, 2021
  • Everything good but

    Translation sometime incorrect. For example word “sprang” translated like “spring”

    Sentiment
    • None
    Content
    • Language and Localization Feedback
    Apr 23, 2021
  • Не работает

    Скачал, прохожу короткий тест и приложение зависает на стадии выбора плана подписки (на год, на месяц, на полгода). Печально. Айфон12про512.

    Sentiment
    • Negative
    Content
    • App Performance and Technical Problems
    Apr 23, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-6 Net Promoter
Score
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Tongo - Learn American English based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Service Managers, Marketing Professionals, Language Educators to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

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