Tongo - Learn American English: User Feedback Analysis
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Tongo - Learn American English: User Feedback Analysis

Unlock User Insights on Tongo English Learning App

The reviews for 'Tongo - Learn American English' highlight significant issues such as technical glitches, unexpected charges, lack of responsiveness from support, and language translation errors. Users express frustration over frozen screens, high costs, payment disputes, and subscription problems. Positive comments mention the app's entertainment value and language learning effectiveness. Some users appreciate the free features but criticize the app's tendency to freeze during tasks. Overall, the app faces criticism for its functionality and pricing transparency, while receiving praise for its educational value and user interface.

Source: App Store Reviews of Tongo - Learn American English

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Customer Feedback Analysis of Tongo - Learn American English

Insightful analysis of user feedback on Tongo - Learn American English app, covering functionality, pricing, and learning effectiveness.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Son unos rateros

    Acepte una prueba gratis y me acaban de cargar una suscripciĂłn que jamĂĄs aceptĂŠ de $59,90
    🤬🤬🤬🤬🤬🤬🤬🤬 a quien le reclamó

    Sentiment
    • Negative
    Content
    • Subscription Troubles
    Jul 05, 2021
  • Refunds

    I wanna refund all payment.
    I didn’t agree the payment , but it made paid. Please refund it .

    Sentiment
    • None
    Content
    • Payment and Refund Difficulties
    Jun 15, 2021
  • سأتحدث بالانجليزي إن شاء الله ..

    انا اتدرب مع التطبيق وهو ممتع جداً وسأعود بعد سنة مع انتهاء فترتي التدريبية مع التطبيق واكتب تجربتي بشكل أعمق ، اتمنى ان اتطور كلياً وجزئيا مع التطبيق ، شكراً للمطورون وشكراً للمعلم تونغو 🌹

    Sentiment
    • Positive
    Content
    • Positive Learning Experience
    Apr 27, 2021
  • Stopped working

    I downloaded the app and it’s not working, the courses keep saying “something went wrong, press refresh” it won’t refresh.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 27, 2021
  • Everything good but

    Translation sometime incorrect. For example word “sprang” translated like “spring”

    Sentiment
    • None
    Content
    • Language and Localization Feedback
    Apr 23, 2021
  • Не работает

    Скачал, прохожу короткий тест и приложение зависает на стадии выбора плана подписки (на год, на месяц, на полгода). Печально. Айфон12про512.

    Sentiment
    • Negative
    Content
    • App Performance and Technical Problems
    Apr 23, 2021
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Sentiment Analysis (limited preview)
-6 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Tongo - Learn American English based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Service Managers, Marketing Professionals, Language Educators to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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