User Feedback on ChatGPT: Strengths and Areas for Improvement
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    • Product Managers
    • User Experience Designers
    • Marketing Professionals
    • Customer Support Managers
    • AI Technology Developers
User Feedback on ChatGPT: Strengths and Areas for Improvement

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The reviews for the ChatGPT app highlight a mix of user experiences, ranging from admiration for its capabilities to frustration with certain functionalities. Many users commend the AI for its helpfulness, ease of use, and ability to provide solutions, often likening it to human interaction. However, some reviewers expressed dissatisfaction with performance issues, such as slow response times, login difficulties, and unrealistic prompts. Overall, while the app has garnered a positive reputation for its innovative approach, there are areas for improvement, particularly regarding real-time data utilization and system reliability.

Source: Google Play Reviews of ChatGPT

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Customer Feedback Analysis of ChatGPT

In-depth analysis of ChatGPT app reviews revealing user experiences, strengths, and improvement areas for better engagement.

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Custom Date - Jun 19, 2025
Popular Phrases (limited preview)
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Featured Content
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  • very good 👍 work

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    May 21, 2025

  • Absolutely, A very Close human that can provide me all types of solution ❤️👍

    Sentiment
    • Positive
    Content
    • Human-Like Interaction
    May 21, 2025

  • so amazing amazing amazing

    Sentiment
    • Negative
    Content
    • Overall Satisfaction
    May 21, 2025

  • Great AI tool. Need to give results using real-time data

    Sentiment
    • Positive
    Content
    • Functionality
    May 21, 2025

  • amazing and easy to use

    Sentiment
    • Positive
    Content
    • Ease Of Use
    May 21, 2025

  • Nice, working well

    Sentiment
    • None
    Content
    • Performance Issues
    May 21, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
76 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for ChatGPT based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Marketing Professionals, Customer Support Managers, AI Technology Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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