ANVIZ Time Clock CX2 - Mixed Customer Reviews Highlight Setup Challenges and Reporting Limitations
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ANVIZ Time Clock CX2 - Mixed Customer Reviews Highlight Setup Challenges and Reporting Limitations

The ANVIZ Time Clock CX2 received mixed reviews from customers. While some praised the product's functionality and customer support, others highlighted issues with setup difficulties, reporting limitations, and fingerprint recognition problems. Customers appreciated the ease of installation, user-friendly interface, and efficient customer service. However, concerns were raised about the lack of 5 GHz wifi compatibility, limited reporting options, and the need for manual input of employees' pay rates for payroll reports.

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  • Small Business Owners
  • HR Managers
  • Payroll Specialists
  • Operations Managers
  • IT Support Specialists

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • So far, so good.

    Pretty easy to set up with instructions. The software is not quite as intuitive as I would like, but overall, it's fine. I would buy again.

    Sentiment
    • Positive
    Content
    • User-Friendliness
    May 15, 2024
  • Customer Service is Excellent!

    I had a little bit of struggle setting up because of the work shift going into the next day. The customer service representative quickly helped me with that. Only reason why not 5 stars overall is because the system does not allow you to pick the start date for your bi-weekly payroll. So I have to print 2 weekly reports to get my bi weekly payroll. Otherwise for the price I am very pleased.

    Sentiment
    • Positive
    Content
    • Payroll Integration
    May 07, 2024
  • Unfriendly and lot of errors and bugs

    App not friendly and comes with a lot of bugs. Once you registered your employer; when u edit for example
    His name or whatever, you have to register all over again his fingerprints, password etc etc

    Sentiment
    • Negative
    Content
    • Software Functionality
    Mar 30, 2024
  • Very unhappy

    We have had nothing but issues since we started using this product. Half the time it won’t read our fingerprints. We have had to scan numerous times each time we wanted to clock in or out, sometimes 10-15 times. One of us, it never recognized the fingerprint. It doesn’t recognize or keep track of time correctly, when clocking in and out. I ended up having to buy a whole new time clock and now I’m just out the money.

    Sentiment
    • Negative
    Content
    • Hardware Reliability
    Mar 14, 2024
  • Easy to install

    With the help videos on the website, it is very easy to install the machine and you can use immediately.

    Sentiment
    • Positive
    Content
    • Setup Difficulty
    Nov 28, 2023
  • Do not buy

    Reporting sucks. Can't return it. Will highly recommend against buying this product. One star is being generous

    Sentiment
    • Negative
    Content
    • Software Functionality
    Nov 27, 2023
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Sentiment Analysis (of 30 reviews)
24 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ANVIZ Time Clocks for Employees Small Business - CX2 Fingerprint Biometric Clock in and Out Machine based on online reviews collected from Amazon. The analysis helps Small Business Owners, HR Managers, Payroll Specialists, Operations Managers, IT Support Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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