The reviews for the Sakra Patient App reveal significant user dissatisfaction, primarily due to persistent login issues, particularly with OTP delivery. Many users reported being unable to register or add family members, leading to a frustrating experience. Complaints about non-visible reports and a lack of basic app functionality were common, suggesting a need for urgent updates and bug fixes. Users expressed disappointment with poor user-friendliness and functionality, with several calling the app 'broken' or 'useless.' Despite a few positive remarks praising the quality of care from staff, the overall consensus indicates that substantial improvements are necessary to enhance user satisfaction and reliability.
Source: Google Play Reviews of Sakra Patient AppStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
In-depth analysis of Sakra Patient App reviews highlighting critical user satisfaction issues and areas for improvement.
iam not getting my reports in ur app Pl tell me how to open & see reports
need more patient friendly. staff very casual.
Not able to add family members. always get something went wrong. profile not aaded as message
Otp not received only registered number
DON'T download this app.... it's BROKEN....you will NEVER get an OTP to log in.... USELESS
very badly designed app, OTP doesn't work. always send previous requests numbers
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This page displays purchase options and a preview of the customer feedback analysis report for Sakra Patient App based on online reviews collected from Google Play. The analysis helps Healthcare App Developers, Patient Experience Managers, Digital Transformation Consultants, Healthcare Quality Assurance Professionals, Mobile Application UX/UI Designers to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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